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January 28, 2025 31 mins

In this encore episode with Tim Creasey, we discuss the critical aspects of change management in organizations, especially in the context of the post-pandemic workplace. We explore the importance of understanding the people side of change, the role of managers as change agents, and the need for effective communication and support for employees during transitions. Tim emphasizes that successful change requires both technical solutions and the engagement of people, highlighting the evolving expectations of employees and the necessity for managers to adapt to new realities.


Key takeaways:

  • Change is inevitable and affects all businesses.
  • Support for team members is crucial during transitions.
  • The pandemic accelerated the need for digital transformation.
  • The people side of change is often overlooked but essential.
  • Successful change requires both technical and people sides.
  • Managers play a critical role in facilitating change.
  • Communication from managers is vital for employee understanding.
  • Transparency is important to prevent misinformation.
  • Employees need to feel valued and that they matter.
  • Adaptability is key in the evolving workplace.


Meet Tim:

Tim Creasey is the Chief Innovation Officer at Prosci, a global research and advisory firm focused on change management. He is an internationally recognized thought leader, author, and speaker on the topic of change management, with over 25 years of experience in the field. Tim has extensive experience in speaking to large audiences globally and empowering them with actionable insights that are authentic, knowledgeable, and engagingly humorous.


Tim's Links:


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