Business Infrastructure - Curing Back Office Blues
Scaling a fast-growing small business can seem daunting, especially when you’re cut off from operational resources normally reserved for larger enterprises. As a world-renowned business infrastructure expert, Alicia Butler Pierre has dedicated the past 16 years of her career to closing this knowledge gap. Each Sunday, she and her guests pull back the curtain of their successful businesses to share the people, processes, and tools to scale. If you’re an ambitious entrepreneur seeking actionable tips and resources to structure and scale in a profitable and sustainable way, this is the podcast for you!
Episodes
Our next small business advisor this season is Byron Wolfe, the Founder of CFO-AF. He has a unique skill set that spans accounting, finance, and operations. He’s passionate about helping small businesses identify their financial goals and providing them with a roadmap for achieving them.
...In a world where fitting in is everything one woman is fighting to create safe spaces for everyone to just be themselves. But when tragic circumstances hit close to home, she realized that change is not just about being on the sidelines.
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We’re on a roll here on Season 20 of the Business Infrastructure show! Our featured small business advisors have dropped gems..and mics (pun intended). And our guest on this episode is no exception. Meet Alex Sanfilippo, founder and lead educator at PodPros.
PodPros is a multi-media parent company with a pure focus on all things podcasting. It’s home to PodMatch – an online matchmaking service that pairs podcast guests with hosts.
...
Are you tired of pouring time and money into marketing efforts that just don't connect with your audience? Have you been told to simply “tell a good story” but still aren't seeing the sales boost you were hoping for? It's time to discover the power of strategic storytelling.
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Our next featured small business advisor this season is Dr. Shanta Harrison. She has over 25 years working for and with local, state, and federal government. Her career began as a high school student working as a Page in the Louisiana Senate and progressed into various leadership roles throughout American government.
Todd Anduze is a man of many talents. With an impressive professional background that includes military service, accounting, mining, and psychology, he’s seen the entire spectrum when it comes to teams – the good, the bad, and everything in between.
When Nicole McCullum promoted her real estate school using online ads, she quickly learned how difficult it was to fill her classroom. It was 2004 and the competition was stiff. Determined to crack the code of digital marketing, she began educating herself about Search Engine Optimization (SEO).
Never judge a book by its cover – an analogy that definitely applies to Prosper Taruvinga. Considering his massive success as a preeminent digital marketer, you’d never guess his humble beginnings as a child growing up in a small village in Zimbabwe plagued with inflation.
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We’re kicking off Season 20 on the Business Infrastructure podcast! This season will feature 12 guests all of whom are small business advisors with specialized expertise they can’t wait to share with you. Expect to hear, learn, and discover specific strategies, tactics, and tips that you can begin applying right away to transfor...
We’ve come to the final episode in our encore of the 13-part audio masterclass on business infrastructure! At this point, you’ve heard six stories of entrepreneurs and leaders in small businesses trying their best to keep their cool amid chaotic fast growth. If you’ve missed any of those episodes, be sure to go back and listen t...
In the last story of our Business Infrastructure audio masterclass, you met Clenard Smith. He’s determined to take his flourishing food distribution company public. But there’s one problem. He needs more physical space! Or at least that’s what he’s convinced himself. His consultant manages to convince him otherwise while also getting him to contend with the r...
Prior to the pandemic, people were already spending a lot of time in their offices likely sitting behind a computer. Now, that time has doubled if not tripled for many as companies begin to adopt work-from-home policies. In fact, there are scientific studies that show a direct correlation between the actual layout of a workspace...
Vandana Thiagarajan was the subject of the last story you heard in our Business Infrastructure audio masterclass. She’s desperately trying to make sure she and her co-founders can once again fulfill their promises to their customers. Their consultant introduces them to the Service Delivery Blueprint as a solution for quickly pinpointing the source of missing ...
As small businesses grow, so does the need for consistency. Your company’s ability to provide value and meet promised deadlines is only as good as the people, tools, and proce...
In the last episode of our Business Infrastructure audio masterclass, you heard the story of twin co-founders, Karen and Sharen Benoit. They’ve been given a second chance to pass an audit of their mental health clinic’s records. Their consultant friend comes to the rescue by teaching them how to design a compliant Paper Records Management system that consolidates, organizes, stores, and protects their physical files.
You might be w...
As appealing as paperless offices are, there are still some industries that require meticulous physical recordkeeping. These types of records must comply with regulatory guidelines to legally operate. This is where a Paper Records Management system can be useful.
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We’re continuing our encore of the masterclass edition of the Business Infrastructure podcast. In the last episode, you heard the story of Sarah and Steve Reuben - siblings whose rivalry and siloed leadership enabled a virus attack on their family-owned business’s network. A consultant taught them how to design an Electronic Records Management system to organize, store, and secure their digital files while also protecting their ope...
A paperless office comes with many perks. It frees up physical space, removes geographic work restrictions, and makes information accessible from anywhere. But there’s a catch.
Without careful organization, adequate security, and an ironclad data backup and recovery plan, there’s always the risk of losing electronic records due to manmade or natural disasters.
An Electronic Records Management system specifically links the proce...
Welcome back to this encore edition of our audio masterclass on business infrastructure! In the last episode, you heard the story of Albert Andoh, the optimistic child entrepreneur of an emerging tech startup. He met a consultant who introduced him to the Business Design Blueprint as a way of proving organizational capability, capacity, and scalability to investors. Now you can learn how they did it.
The Business Design Blueprint...
What comes to mind when you think of an organizational chart? Do you have one for your small business? After listening to this episode, you’ll understand just how powerful this tool is.
An organizational chart visually communicates more than just your company’s chain of command, but also its maturity and growth opportunities. For these reasons, at Equilibria, we refer to it as a Business Design Blueprint. It represents one of the s...
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