Businesses that Care Podcast (formerly Mere Mortals Unite)

Businesses that Care Podcast (formerly Mere Mortals Unite)

Mere Mortals Unite (MMU) and Businesses that Care (BTC) are two distinct series in this podcast. BTC is focused on building a business culture that allows your business to recruit and retain good talent. Our guests share ideas that work, to create a culture of engagement. On previous episodes of MMU we share superpowers that everyone has although they may not have discovered them yet, or forgotten them or given them away. Take them back, increase their use in your life. provides skills and techniques so you can discover your superpowers. The result is an increase in success and joy in your life and the lives of those that surround you. Let’s change the world one person at a time, starting with you!

Episodes

May 6, 2020 11 mins

This is it.  236 episodes and its now time to move in different directions and make an impact in different ways.  It has been illuminating.  Every person I have met and interviewed along the way has enriched my life forever.  Each episode has a lesson, an action, or both, for you to utilize, sometimes with a few tweaks to ensure your success.  

Hard to let go of...

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Daniel Ramsey is the founder and CEO of MyOutDesk, serving more than 5,000 clients with virtual assistants.  Leading teams of remote workers has its own challenges.  Working from home, even intermittently is growing with popularity.  Daniel shares his expertise and vision he has learned from outsourcing a workforce.  His key focus is on communication.  Remote workers and the businesses they work for ...

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Tristan White is the founder & CEO of The Physio Co, a unique healthcare business that has ranked as one of Australia’s 50 Best Places to Work for eleven consecutive years (2009-2019), along with being named one of the Best Workplaces in Asia from 2015-2018. No wonder I wanted him on my podcast.  Tristan White understands the importance of core purpose and core values. He has grown it through necessi...

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My guest is Tonille Miller, Global VP of Culture and Employee Experience at Startek.  Tonille is passionate about improving the human experience at work while driving the optimal performance of people and organizations.  This combination is a focus of the Businesses that Care podcast.  

 

Startek is a customer engagement business process outsourcing company.  Th...

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Meridith Elliott Powell is an award-winning author, keynote speaker and business strategist.  She worked her way up from an entry-level position to earn her seat at the C-Suite table. Meridith's philosophy of accountability is not micromanagement.  Instead, she helps her clients shift their paradigm to use accountability to understand if processes are working or not.  

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Several years ago, I interviewed the CEO of Acceleration Partners (AP), Robert Glazer.  They have grown exponentially since then. Friday Forward, Robert’s inspirational musings, has grown from 17k to over 120k.  I wanted to take a look from the inside of this organization to see if what you hear is what is lived. So, in this episode I am talking with Dana Aigotti, who has been with the company for a ...

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FranklinCovey is the world leader in helping organizations achieve results that require lasting changes in human behavior, often the most difficult challenge any organization faces. When accomplished, it is also the most durable competitive advantage.

Scott Miller is a 23-year associate of FranklinCovey and serves as the executive vice president of thought leade...

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When I looked on Amazon to see how many books have been written on leadership, it said over 30,000.  On top of that there are countless speakers, conferences and membership organizations that profess to have the answer to the best type of leadership. But do they really?  Leadership, like culture is a never-ending journey. What type of information you need when you start a business is completely diffe...

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Laurie Guest is an award-winning customer service expert, Certified Speaking Professional and a good friend.  This overarching conversation looks at customer service from common sense to generational differences. Laurie believes that success comes from a deep understanding that everyone comes from a different background.  The more we understand the personalities of who we work with and respect those ...

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In this episode I interview my guest, Tom Walter, Chief Culture Officer of Tasty Catering based out of Chicago.  They produce over 10,000 events yearly. WOW! Tasty has been recognized as the Best Small Workplace in the US according to Forbes Magazine, Inc. Magazine, and the #1 Best Place to Work in Illinois.  Tom is going to share with us the journey of Tasty’s millennial cultural revolt that happene...

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Can an accounting firm actually be a fun place to work? Years ago I interviewed Bill Hagaman, CEO and Managing Partner of WithumSmith+Brown. Since I’m a recovering accountant, I was very intrigued to have Bill on the show. We don’t think of an accounting firm as a place where people have fun, but they have established a business culture that is enjoyable and growth-oriented. 

 

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Contrary to popular thought, gratitude does have a place inside of every workplace.  

For more than a decade, researchers have been studying the effects of a positive mindset and its byproducts of increased productivity, creativity, and engagement. 

Gratitude creates an optimistic way of thinking. 

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Rhonda Spencer is the Chief People Officer at Barry Wehmiller.  She oversees two critical teams that inspire personal growth of team members, cultivates leaders within its ten divisional companies, and foster Barry-Wehmiller’s dynamic people-first culture: Organizational Empowerment and Culture & People Development. The Organizational Empowerment Team is focused on furthering the company’s highly suc...

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In this episode, I talk about the importance of flexibility. Being flexible is having the ability to adapt to new, different and changing environments. Since our world is constantly in flux, the skill of flexibility is mandatory for a successful and happy life. In today’s quickly changing world, the ability to think and act differently is essential. This can be applied to every aspect of your personal and professional life. To poin...

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Rhonda Leeman Taylor is a native of Canada.  She was one of the founding pioneers of woman’s Canadian hockey as it was being reborn in the 1980s.  She is now involved in assisting companies with their marketing and recruiting with specialized software at Advos, the HR Marketers and Fuel 50.

This is a candid conversation about women in the workplace, women in spo...

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It’s important to understand that no matter where you are on the organizational chart, at some time, even if not all the time, you ARE a leader that someone is looking to for guidance, approval and permission.  That comes with some responsibilities, for instance, how do you empower those that ARE looking to you for guidance?  The definition of empowerment means to promote the self-actualization or in...

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Gethin Nadin is the Director of Employee Wellbeing at Benefex. They believe that everyone deserves an exceptional experience at work, every day and they build workplace technology that makes this happen.  They are the producer of OneHub which is an award-winning employee benefit, reward, recognition and communications platform. We are going to be talking with Gethin about how Benefex uses its own phi...

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Shep Hyken is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service and experience expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speak...

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Welcome to 2020.  It is a new year and you are probably filled with personal and professional goals.  Unfortunately, some research has shown that less than 25% of you will keep your personal resolutions past 30 days and only 8% of you will keep them over time.  Of course, in business, this would spell disaster. But it is still a struggle, mainly because not enough time and thought is put into shaping...

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Today I’m highlighting the importance of disengagement and how it can heighten your ability of resilience.  This episode is not about you being disengaged from the work you do.  On the contrary, the type of disengagement I’m going to talk about will actually raise your engagement in everything that you do.   It may seem contradictory, but listen through and you’ll find that downtime creates more valu...

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