This panel discussion of experts Kate Taylor (Benefits Technology Resources), Mike Hager (Hager Strategic) and Sean Clem (Brown & Brown) was held in conjunction with bswift’s annual Idea Exchange client conference. The dialogue is presented in two parts, and in part one, we explore plans by employers to return to the office, the models of co-sourcing vs. total benefit outsourcing for benefits administration, the way the pandemic has tested business continuity programs, and the growth in adoption of benefits technology.
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