EP723 - Steve Griggs on client relations marketing

In this episode of Chasing the Insights, I talk to landscape designer extraordinaire Steve Griggs. 

Steve talks to us about client relations marketing.

Steve Griggs is a designer and builder of custom outdoor living spaces in the toughest market on the planet New York City.

Steve Griggs brings decades of experience and passion to every design challenge. His out-of-the-ordinary attention to detail and the way he provides a flawless customer experience has brought him the attention of many famous media outlets and personalities.

Dr. Oz himself chose him to design and build his pool and backyard. Steve has been featured online and on TV alongside celebrities like Grant Cardone, Barbara Corcoran, and more.

His ultimate goal is to provide the best landscaping and design services in the entire Tri-State area, so that more people can have fulfilling lives enjoying the beauty of the outdoors.

Steve is not your typical landscape designer. He’s been getting dirt on his hands ever since he was 16, cutting grass to earn some bucks. Working hard got him through school, where he got advanced landscaping degrees from Mississippi State University and SUNY Cobleskill College of Environmental Design and Horticulture.

He founded Steve Griggs Design when he was 25. Having previously worked with his father in the industry, he got some powerful values instilled in him: make no excuses, keep your promises, respect the deadline, and make things happen for the client. But what he saw happening in the industry was a different story.

He decided to change the status quo for good. This customer-centric approach got him the reputation of the best landscape designer in New York.

Steve brings charm and a genuine New Yorker spirit to every project. He knows that every successful project always started with caring about the customer and listening.