IT operations leaders are under pressure to deliver speed, scalability, and resilience—often in complex hybrid environments. Modern application delivery models demand rapid provisioning and continuous deployment, making traditional IT Ops execution methods insufficient.
In this episode of CIO Talk Network, Siddharth Dhar, Executive Vice President & Global Head for Infrastructure Management Services at Hexaware, joins host Sanjog Aul to discuss how AIOps, automation, and AI/ML are helping enterprises meet these demands. Hear practical insights on governance, overcoming implementation challenges, and redefining the CIO’s role in intelligent IT operations.
Topics Covered:
00:00 – Introduction
01:30 – Why traditional IT Ops are no longer enough
04:15 – How cloud complexity and demand for faster delivery are driving change
07:00 – Key pillars for building effective AIOps
11:30 – Role of AI and ML in infrastructure and application management
15:45 – Challenges in implementing automation across hybrid environments
20:10 – The evolving role of the CIO in driving AIOps
24:35 – Governance and risk management in automated IT
28:00 – Success stories and lessons learned from AIOps adoption
31:50 – Future outlook for intelligent IT operations
🎧 Listen on your favorite platform:
Apple Podcasts: Click here
Spotify & iHeartRadio: Available now
Full Transcript & Episode Details: https://www.ciotalknetwork.com/from-traditional-it-ops-to-automated-ai-ops/
About CIO Talk Network:
CIO Talk Network (CTN) is a global peer-led platform where enterprise business and technology leaders think out loud—without pitch or fluff. Hosted by Sanjog Aul, CTN delivers authentic, experience-driven insights that challenge conventional thinking.
Follow CIO Talk Network:
LinkedIn: linkedin.com/company/cio-talk-network
X (Twitter): twitter.com/ciotalknetwork
Website: ciotalknetwork.com
Tags: #AIOps #ITOps #Automation #DigitalTransformation #CIO #CTNTalks #EnterpriseIT #TechLeadership
Popular Podcasts
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.