IT operations leaders are under pressure to deliver speed, scalability, and resilience—often in complex hybrid environments. Modern application delivery models demand rapid provisioning and continuous deployment, making traditional IT Ops execution methods insufficient.
In this episode of CIO Talk Network, Siddharth Dhar, Executive Vice President & Global Head for Infrastructure Management Services at Hexaware, joins host Sanjog Aul to discuss how AIOps, automation, and AI/ML are helping enterprises meet these demands. Hear practical insights on governance, overcoming implementation challenges, and redefining the CIO’s role in intelligent IT operations.
Topics Covered:
00:00 – Introduction
01:30 – Why traditional IT Ops are no longer enough
04:15 – How cloud complexity and demand for faster delivery are driving change
07:00 – Key pillars for building effective AIOps
11:30 – Role of AI and ML in infrastructure and application management
15:45 – Challenges in implementing automation across hybrid environments
20:10 – The evolving role of the CIO in driving AIOps
24:35 – Governance and risk management in automated IT
28:00 – Success stories and lessons learned from AIOps adoption
31:50 – Future outlook for intelligent IT operations
🎧 Listen on your favorite platform:
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Full Transcript & Episode Details: https://www.ciotalknetwork.com/from-traditional-it-ops-to-automated-ai-ops/
About CIO Talk Network:
CIO Talk Network (CTN) is a global peer-led platform where enterprise business and technology leaders think out loud—without pitch or fluff. Hosted by Sanjog Aul, CTN delivers authentic, experience-driven insights that challenge conventional thinking.
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Website: ciotalknetwork.com
Tags: #AIOps #ITOps #Automation #DigitalTransformation #CIO #CTNTalks #EnterpriseIT #TechLeadership
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