What does it take to keep a 120-year-old produce distributor thriving in today's fast-paced logistics world? Let's welcome our first guest of the week, Bill Loupée of Ben B. Schwartz and Sons, to talk about how this Detroit-based company has built its reputation by focusing on logistics (not farming) and how that mindset has fueled their success across small retailers, food service companies, and national chains!
We dive into why owning their fleet gives them a competitive edge in time-sensitive produce deliveries, how proactive communication turns potential service failures into trust-building moments, and how the company's innovation push, especially around food waste reduction and cold chain traceability, is setting the tone for the future of produce logistics!
About Bill Loupée
As COO at Ben B. Schwartz, a Detroit-based wholesale distributor of fresh produce serving the Midwest, Bill is responsible for establishing and maintaining grower partnerships, technology initiatives, logistics, and implementing company strategy. Prior to Ben B. Schwartz, Bill spent over a decade in the supply chain field with Coyote Logistics (Chicago) and Sonwil Logistics (Buffalo). Bill holds a master's degree from Michigan State University in Logistics, Materials, and Supply Chain Management, is a licensed US Customs Broker, and is an active member of the International Fresh Produce Association's US policy council.
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