Come Rain or Shine
Creating and maintaining a magical culture in any organization takes dedication and commitment. Dan Cockerell, a 27-year Disney veteran and retired Vice President of the Magic Kingdom, and host Jody Maberry share stories and insight to help you build the mindset you need to develop a strong organizational culture. Come Rain or Shine will equip any leader with the tools to influence the weather in your kingdom for years to come.
Episodes
"When you're appealing to everybody, you're appealing to nobody. You really have to know who you are and differentiate yourself. Home in on that thing that people are going to remember."
Episode Highlights
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One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through three words, “I’ll be back.”
However, as Jody and I explain in this episode, to earn this phrase, one should not rely on the protocol alone. Contrarily, if you want to go above and beyond in our affairs, dare to fuse selfless service wit...
[Rebroadcast of one of Dan's favorite episodes.]
“No matter what you’ve done in your life, career and what you’ve been involved with, you’re going to have hard times. And moving on is really the only option you have. You get up and keep moving forward.”
In this episode of Come Rain or Shine, special guests, Clint Hill, and Lisa McCubbin join the show to discuss the history of President John F. Kennedy and Former First Lady Jacqueli...
“Just because the information is at our fingertips doesn't mean we're always leveraging it to actually get stuff done and do things."
In today's fast-paced world, information is readily accessible, yet many of us struggle to leverage it effectively. We often find ourselves consuming content for entertainment purposes rather than using it to fuel personal growth and development. It’s easy to...
"You can't always control what happens to you, but you can control how you respond to it and how you kind of take it in, and that's all on you."
Episode Highlights
02:26 Courage and discipline are key to growth.
04:51 Change mindset, find motivation, or make change.
07:43 Attitude and choices determine control and confidence.
“You create your own luck.' When you engage in conversations with strangers, you never know what it may turn into - a pleasant conversation, a business opportunity, or even a friendship."
Episode Highlights
01:27 Pay attention to people for effective leadership, communication, and relationship building.
04:43 Nonverbals are a powerful way to communi...
“Sometimes I look around and say, why am I in this situation? It makes me take a step back to say, “ What did you do to get yourself in this situation? What could you have done to not be in this situation?”
Episode Highlights
[00:03:58] Take responsibility for hiring, then address issues or remove employees..
[00:10:54] Ownership mindset leads to remarkable acts of responsibility and trust-building..
[00:14:44] ...
“We’re just so busy and distracted, things come in and out. We just don't take time to say, wow, that's a nice thing. I'm creating a little memory for myself right now." – Dan Cockerell
Episode Highlights
[00:02:19] Saying yes to opportunities and changing environments can be refreshing and inspiring.
[00:05:07] Meditation is challenging but worthwh...
"Talent times Relationships plus expectations plus reward and recognition equals the productivity of a team."
Episode Highlights
[00:03:02] Gallup's 4 measurements of team productivity.
[00:06:22] Giving gratitude and recognition reinforces positive behavior and improves productivity.
[00:08:42] Clarify expectations and communic...
“If you don't keep their interest, they walk away. So I really learned really quickly how to keep that interest. And that was through storytelling.”
Episode Highlights
[00:01:22] Passion for storytelling through moving around.
[00:04:30] Transitioned from working for Disney to writing for nonprofits and training small business leaders
“It's not just about the people, but also the systems and processes in place. When art and science come together, magic happens.” -Dan Cockerell
Leadership and culture are the driving forces when it comes to creating exceptional customer experiences. Smart organizations know the value of a well-designed plan for their business. They can't just open shop without a clear vision. It requires a...
“Many organizations today are focused on whether or not people are following the process. They ask ‘Did you send the report?’ versus ‘what results are you getting?’."
It is hard to deny the power of leadership and culture on organizational success. During this conversation with Jody Mayberry we discuss the release of a the major movies, Barbie and Oppenheimer, and share our perspectives on ...
"We need to give women the confidence that they can do it, and then educate men about what women can bring to the table" - Valerie Cockerell
Inspired by her mother's regrets and the desire to share her own insights, Valerie Cockerell set out to write a book that would provide practical advice on leadership. She noticed that while many resources discussed...
The essence of truth is not what someone says, it's what they do. Behavior never lies. Every day, prepare yourself to be the person that someone else may need. - Richard Flint
Richard Flint, the CEO of Richard Flint International, joins to share his extraordinary life story. Our conversation dives deep into Richard's personal turning ...
"What can I do today that my future self will thank me for 20 years from now?"— Ray Edwards
In this episode of "Come Rain or Shine," I have an incredible conversation with Ray Edwards, a renowned copywriter and author. Ray opens up about his journey that has been filled with both success and setbacks. His resilience in the face of advers...
The key to successful execution is having focus, clarity, alignment, and accountability. These four things will help you get your strategies executed. - Patrick Thean
Identifying core values, achieving clarity, and fostering accountability is undeniably important within organizations. My conversation with Patrick Thean, an expert in helping CEOs and teams overcome barriers to success, empha...
Just change your mind and do something differently. Changing your beliefs and assumptions can lead to different results in your life. - Dan Cockerell
During our time in California, my wife Valerie and I took a 20-mile hike. I relished the challenge, but as the miles accumulated, so did the discomfort. My body protested, my mind amplified the pain, and I found myself questioning why I had pu...
Technology may bring us closer in some ways, but nothing can replace the depth and significance of real, in-person human connection. - Judd Shaw
Human connection has been a crucial aspect of survival throughout history. Over the last few years there was a stark reminder of the importance of authentic relationships. Today I welcome Judd Shaw, CEO of Judd Sha...
Holding people accountable and setting clear expectations brings value to any role. - Mark Manukas
Mark learned earl...
As a leader of any organization, it's really important that we work every day to become unnecessary. - Chris Meroff
Chris Meroff’s journey is what has shaped him into a strategic leader that helps others recognize the value of prioritizing employee fulfillment. His story is both inspiring and en...
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