Unlock the potential of veterinary e-commerce with information from Jennifer Macdonald, Director of E-Commerce at Blue Rabbit. In this episode, Jenny discusses how Blue Rabbit is revolutionizing pet healthcare by providing veterinarians with white-label e-commerce storefronts, allowing them to focus on excellent care while improving the pet owner experience.
Learn about the role of Salesforce and AI in optimizing customer journeys and boosting satisfaction, and discover the importance of a seamless shopping experience in building trust. If you're in the veterinary field or a pet enthusiast, this episode offers a glimpse into the future of pet care commerce.
Show Highlights:
- Blue Rabbit's innovative white-label e-commerce solutions for veterinarians.
- Role of Salesforce and data analytics in enhancing the veterinary e-commerce experience.
- Challenges and strategies in catering to both veterinarians and pet owners.
- Integration of AI and advanced technology to improve customer service and streamline operations.
- Importance of trust and seamless experience in the pet care industry.
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Supporting Resources:
Jennifer Macdonald on LinkedIn: https://www.linkedin.com/in/jenniferlmacdonald/
Blue Rabbit Veterinary: https://bluerabbit.vet/
Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/
Join the Commerce Cloud Community: https://sforce.co/commerce-crew
Attend Connections 2025: https://www.salesforce.com/connections/
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Episode Credits
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
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