Dr. Nathan Regier, your host, welcomes Dr. David Horsager, CEO of the Trust Edge Leadership Institute and inventor of the Enterprise Trust Index. He is also the director of a global study, The Trust Outlook, a Wall Street Journal best-selling author, and a senior fellow at Indiana Wesleyan University.
David not only has a unique perspective on trust but also defines, measures, and teaches it through a practical, relevant, and actionable framework. Listen to this episode to discover why David defines trust as a strategic asset.
Key Takeaways:
[3:31] How did David get into the field of trust?
[5:57] Why is trust so important?
[8:00] David shares why he defines trust as a currency for strong relationships.
[9:17] How is trust built?
[10:59] David discusses The Eight Pillar Framework for building trust.
[13:13] Has David seen individual differences in how trust is experienced?
[16:23] David explains the effective use of the pillars of trust, using Dr. Nate's recent experience on a delayed flight.
[18:53] Dr. Nate emphasizes the importance of building connections and achieving results simultaneously.
[19:34] David shares his view on the relationship between trust and conflict.
[22:39] David discusses the Trust Annual Report and his latest findings.
[25:01] David talks about his book, Trust Matters More Than Ever.
[27:57] What is happening with trust during elections?
[32:20] David emphasizes what everyone should know about trust.
[35:59] Input equals output.
Mentioned in this episode:
Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier
Visit Next-Element
The Trust Edge, Dr. David Horsager
Trust Matters More Than Ever, Dr. David Horsager
Tweetables:
“Leaders prioritizing trust create thriving environments, where innovation and collaboration flourish.” #oncompassion
“Lack of trust is an organization’s biggest expense.” #oncompassion
“In conflict, you can increase trust faster than almost any other time in how you deal with it.” #oncompassion
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