CORE Conversations

CORE Conversations

CORE Conversations dives into the employer of record and outsourcing industry, with a special focus on companies aiming to offshore their staff to the Philippines. Discover insightful discussions and expert advice on optimizing your business strategies. Learn more at onecoredevit.com.

Episodes

EP24 - Real Estate Cold Caller Philippines: Tips for Remote Sales Success

December 22, 2025 • 3 mins

Cold calling is still one of the most powerful tools in real estate.
And Filipino remote cold callers are proving why.

In this episode of CORE® Conversations, we break down what makes real estate cold callers in the Philippines so effective. From lead qualification and appointment setting to communication skills and consiste...

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EP23 - Why Choosing Startup Outsourcing in the Philippines Is a Smart Move

December 22, 2025 • 4 mins
Why are so many startups choosing the Philippines for outsourcing? This episode explores the real reasons behind the shift, including talent quality, flexibility, and long term support. If you are looking for smarter ways to build and scale your startup team, this episode is a great place to start.
 
Listen now and explore the full blog here: ht...
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EP22 - Clinical Trial Patient Recruitment: Faster Enrollment and Cost Savings

December 10, 2025 • 4 mins
Clinical trials are changing and one of the biggest shifts is how patient recruitment is managed.
 
This episode breaks down a real case study where better engagement and smarter workflow support improved timelines and costs. If you want to learn something new about the clinical world today, this is your sign to listen.
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EP21 - Managed Services: Outsourcing IT Operations for Long-Term Success

November 26, 2025 • 4 mins
Running a business gets harder when your IT keeps breaking, slowing down, or pulling your team away from real work. That is why managed services matter. They give you expert support, stronger security, and long-term stability without hiring a full in-house team.
 
In this episode, we break down how managed services actually work, what they cover,...
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EP20 - Red Flags to Spot Employer of Record Risks When Choosing an EOR

November 12, 2025 • 5 mins
Choosing the wrong Employer of Record can lead to serious headaches. From unexpected fees and unclear contracts to weak compliance and poor communication, one bad decision can disrupt your entire operation.
 
In this episode of CORE® Conversations, we reveal the top red flags to watch out for when choosing an EOR. You'll learn how to identify the...
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EP19 - Why Startup Managed Services Are Essential for Business Success

October 29, 2025 • 4 mins
You started your business to build something great.
Not to drown in IT problems, payroll headaches, and late-night stress over system crashes.
 
Truth is, most startups don't fail because of bad ideas.
They fail because founders try to do everything themselves.
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EP18 - Customer Service Skills: What Top Performers Do Differently in 2025

October 15, 2025 • 4 mins
Good service isn't enough anymore.
 
Customer expectations are higher than ever, and the best support teams aren't just reacting, they're leading the conversation.
 
In this episode, we discuss what top performers are doing differently to stand out. From showing genuine empathy to mast...
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EP17 - How to Maintain Quality with Customer Service Outsourcing

October 2, 2025 • 5 mins
Outsourcing customer service can save time and money, but how do you make sure the quality stays high?
 
In this episode of CORE® Conversations, we explore the secrets to maintaining great customer experiences when you outsource. From choosing the right partner to setting clear standards and using tech that tracks performance, you'll get practica...
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EP16 - The Evolution of Call Centers in the Philippines: From Voice to Multichannel Support

September 17, 2025 • 5 mins
Think Philippine call centers are just about answering phones? Think again.
 
What started as late-night voice support has transformed into one of the most advanced customer service industries in the world. Today, call centers in the Philippines manage live chat, email, social media, and even AI-powered support, making them the backbone of global...
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EP15 - Managed Services Explained for Career Starters

September 3, 2025 • 5 mins
Starting your career and wondering what "managed services" actually means for you?
 
Many fresh grads and early professionals get lost in the buzzwords without really knowing how this model shapes careers and creates opportunities.
 
In this episode of CORE® Conversations, we strip awa...
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EP14 - Understanding the Build-Operate-Transfer (BOT) Model: A Strategic Approach to Outsourcing

August 20, 2025 • 5 mins
Most companies fail when they expand overseas.
And it's not because they lack money or talent.
They fail because they don't have the right model. Costs spiral out of control, projects drag on, and managing from thousands of miles away turns into chaos.
 
The Build-Operate-Transfer (BOT...
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EP13 - Outsourcing Philippines: The Ultimate Startup Growth Strategy for 2025

August 7, 2025 • 5 mins
Your startup is burning through budget. Your team is doing the work of five. Deadlines are missed. Growth has stalled.
 
You've got big dreams, but zero breathing room.
 
Here's the truth: You don't need more hustle. You need help.
 
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EP12 - Social Media Outsourcing Philippines: Tap Filipino Talent for Global Campaigns

July 23, 2025 • 5 mins
Struggling to keep up with social media while your competitors seem to be everywhere, all the time? There's a smarter, faster, and more cost-effective way to scale your content and drive results.
 
In this episode of CORE® Conversations, we explore how outsourcing your social media to the Philippines gives you access to creative, trend-savvy tale...
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EP11 - Top Reasons to Outsource Marketing in the Philippines: Advantages for Business Growth

July 9, 2025 • 4 mins
💸 Spending too much on marketing that falls flat? If your team is stretched thin, deadlines are always looming, and the results still aren't cutting it, it might be time for a smarter approach, and that starts in the Philippines.
 
In Episode 11 of CORE® Conversations, we break down how outsourcing your marketing can help you cut costs, tap into...
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EP10 - Step-by-Step Guide to Setting Up a Global Capability Center in the Philippines

June 26, 2025 • 6 mins
This is how global giants set up in the Philippines.
 
In this episode of CORE® Conversations, we break down the exact process global companies follow to get it right.
 
Learn how to define your GCC goals, find the best talent, integrate tech that scales, and create a culture that driv...
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EP9 - Why the Philippines Is the Top Destination for Global Capability Centers in 2025

June 18, 2025 • 5 mins
Still hesitating? Your competitors are already hiring in the Philippines.
 
They're already building global teams, slashing costs, and scaling fast, all from the Philippines. The question is: Why aren't you?
 
🎧 Listen to Episode 9 now
📖 Read the full g...
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EP8 - Why Your Business Should Consider Using an Employer of Record

May 20, 2025 • 4 mins
Hiring abroad? Sounds great—until the legal chaos hits.
 
In this episode of CORE® Conversations, we break down how an Employer of Record (EOR) helps you hire international talent faster, legally, and without setting up a company in every country.
 
Learn what an EOR does, how it saves...
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EP7 - Recruitment Process: 8 Essential Steps for Hiring Success

May 7, 2025 • 4 mins
If you're guessing your way through hiring—you're doing it wrong.
 
Here's the truth: You don't need more resumes. You need a recruitment process that attracts the right people and filters the wrong ones fast. In this episode, we walk you through the 8 recruitment steps that separate great teams from struggling ones.
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EP6 - 13 Employee Engagement Programs and Ideas to Boost Your Employees

April 23, 2025 • 5 mins
Smart leaders know this: disengaged employees are costing you—through quiet quitting, low productivity, and high turnover. If your team isn't engaged, your business is bleeding.
 
In this episode, we break down 13 practical and proven ways to reignite your team's motivation and performance. You'll get actionable ideas (no fluff), recognition stra...
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EP5 - How To Improve Work-Life Balance: Practical Ways for Success

April 9, 2025 • 4 mins
Your Calendar Is Killing You!

You're not lazy—you're just caught in a system that rewards burnout and punishes balance. But that ends today. In this episode, we're giving you the ammo you need to fight back: bulletproof time hacks, real strategies for setting boundaries that actually stick, and how to stop letting work take over ...

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