How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Something I encourage my retailers to ask themselves regularly: Does the vision I have for my retail shop match its reality?
Running a successful retail shop involves more than just great products and a love for your store. The true test is whether your shop's current reality aligns w...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Looking for a retail survival guide for the Holidays? I’ve got you! My Holiday Success Bootcamp is truly all you need to rock the 4th quarter in your retail business. And the best news is you can purchase it as a stand-alone masterclass this year! Don’t wing it this holiday season! Grab it here!
The H...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Looking for a retail survival guide for the Holidays? I’ve got you! My Holiday Success Bootcamp is truly all you need to rock the 4th quarter in your retail business. And the best news is you can purchase it as a stand-alone masterclass this year! Don’t wing it this holiday season! Grab it here!
The Holiday Succe...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
So much gold here.
Are you considering buying an existing business in a field that’s outside of your wheelhouse? Already a business owner but interested in a great conversation between a husband/wife entrepreneurial team and hearing some great advice for your store? This episode of t...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ready to soar this holiday? I’ve never met a shop owner who wants to have a ho-hum holiday season! I’m here to help ensure your holiday season is as fab as your retail shop. The time to start preparing for Q4 and the holiday season is NOW. Take it from me: taking some time in August...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Have you ever considered looking to luxury brands for inspiration, even if you don’t consider your brand or products to be luxury? I have news for you: you should!
In this episode, I’m chatting with one of the biggest advocates for small businesses, my mentor (and one of my favorite humans) Jeffre...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
July is winding down and Member Appreciation Month is coming to a close in the Retailer’s Inner Circle but we are just warming up to prepping for the Holidays. Our amped-up Holiday Bootcamp is launching in August! In addition to the 5 part masterclass, we’ve added promotional guides with creative and fun ideas to get buying cus...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Hey Friends! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides and editable social media graphics, and so much more. It’s not too late to join us - and NOW is the ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Happy July! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides, editable social media graphics, and so much more. It’s not too late to join us - and NOW...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
Happy July! This month, we’re celebrating our retailers in the Retailer’s Inner Circle. It’s Member Appreciation Month! We’re hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides and editable social media graphics, and so much more. It’s not too late to join us - and NOW is the t...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Can you have a summer of ease and keep your momentum going? Yes. No matter what summertime looks like in your retail shop, you need to balance your work schedule with rest and fun while keeping the momentum at the same time. Sounds challenging, right? Trust me, if you put in the effort, you can ...
With host retail coach Wendy Batten
https://wendybatten.com/podcast/
In This Episode:
As a retail shop owner, have you given much thought to the difference between customer service and customer experience as it relates to your brand? In this short coffee chat episode, I’ll share the difference between the two and what you can do to ensure your brand is having the impact y...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Let’s have a coffee chat around being a big deal in your community, shall we?
Recently, I had a conversation with a client where she relayed to me that being a “big deal” in her community felt awkward for her because she didn’t want to show off or flaunt herself. I want to be the first to tel...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
If your retail shop is in an area where summertime means things slow down a little bit, it’s not time to settle into vacation mode just yet! As we move into summer, there are a few things that we can be doing around our retail shops to set us up for success when things get busier...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
When you are feeling stuck in your retail business or in life, what tricks do you use to change your mindset? How do you push through the blocks that feel as though they are keeping you stuck?
In this episode, I’m joined by mixed media artist, creative coach, and former client Jane B...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Our business growth is dependent on relationships. Customers, team, and others in your community.
Being intentional about relationship marketing is key. As a retail shop owner, have you thought about which other businesses in your community might be a good fit to build...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Looking for ideas and ways to grow your social media presence for your independent retail business?
Look no further than this conversation with business coach Brooke Riley. Brooke started her entrepreneurial career with a DIY/creative blog and website and is a great success story of h...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
I just returned from a seven-state two-week road trip from Nova Scotia, Canada to North Carolina, USA! The trip’s destination was Mount Holly, North Carolina to meet with my mastermind group at member Jeff Lee’s shop, The Vintage Nest. John and I weaved down the East Coast, taking time...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
When you hire employees to work in your retail shop, you aren’t simply giving them a job. As a shop owner, you are uniquely positioned to offer career opportunities that better the lives of people in your community.
In Episode 208 of the Creative Shop Talk podcast, I’m sitting down...
With host retail coach Wendy Batten
https://wendybatten.com/podcast-intro/
In This Episode:
Ready for another controversial episode? Let’s do it!
Let’s talk about name tags and uniforms. If you are a retail shop owner who thinks uniforms don’t apply or fit with your brand, I hope you’ll keep listening and reconsider after hearing this short episode. It’s not as stuffy as...
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