Creative Shop Talk with Wendy Batten

Creative Shop Talk with Wendy Batten

How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.

Episodes

April 15, 2024 28 mins

With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

If you are looking for a way to distinguish your retail shop from your competition and add a revenue stream, this episode of the Creative Shop Talk Podcast is for you. In Episode 205, I’m sharing how adding workshops and classes to your calendar can be a game changer that levels up you...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

I’m taking you behind the counter of Junque Rescuers in Lake Jackson, Texas to chat with shop owner and Inner Circle member Jeanne Terrill in this episode of the Creative Shop Talk Podcast. Buckle up because Jeanne is taking us on a ride and sharing her journey from accidental entrepreneur to thri...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

Looking for a quick and easy retail promotion to sell off older inventory, seasonal items, or even just a new fun way to move merchandise? I’ve got you!

 

In this episode of the Creative Shop Talk Podcast, we are discussing mystery bags/bundles. I’ll share how they can work for you, h...

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With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

 

Don’t skip this because you’re not a “touristy” shop. 

 

Many of you will want to skip this episode because you may think souvenirs would not fit in with your shop’s brand but I’m challenging that perspective in Episode 202 of the Creative Shop Talk Podcast. Your retail ...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

Hot topic. Is cell phone use an issue with your employees? Let’s nip that in the bud today. 

What is your retail shop’s policy around employee cell phone use? In Episode 201 of the Creative Shop Talk Podcast, I’m sharing my advice on this issue. And trust me - it is a huge issue for s...

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

Become better known in your community!

The third episode in the Retailer’s Visibility Series is about connecting through community and leveraging your business through collaborations with other businesses in your area. I’ll share exactly what collaborations are, how collaborations ca...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

How do we get our brick-and-mortar retail business found and seen by more people?


Welcome to Part 2 of the Retailer’s Visibility Series! In this episode, I’m sharing three things you can update today for free to ensure your shop is being found when potential customers are searching f...

With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

Are you hiding from your customers?

Have you ever heard someone refer to a business as a “best-kept secret?” While this is typically a compliment, we don’t want that to be us! It’s time to stop hiding and make sure everyone in your community (and beyond!) knows who you are and what you...

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

The monthly debrief is a simple process that can be an important factor to the growth and sustainability of your retail business. And it’s easy peasy. 

 

If you’ve ever found yourself repeating mistakes or wondering why a promotion or event you tried in your retail shop didn’t work, t...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

I’m sure you’ve all heard the phrase “work smarter, not harder”- possibly even from me during this podcast! How have you applied that in your retail business? Are you wondering how you can expand your business in new ways without reinventing the wheel? In this episode, I’m sharing ways you can bui...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

Have you ever heard the saying “What gets measured gets managed”?

But what should we look at (other than total sales?)

Exactly WHAT should we measure?

How should that apply to your unique business? In Episode 195 of the Creative Shop Talk podcast, we are talk...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

Ever feel stuck? Or maybe feeling uninspired in your retail business? Sometimes we need a mindset shift. In this episode, I’m sharing some tips and prompts (with the occasional motivational quote thrown in for good luck!) to help you “flip the script” so negative thoughts don’t sabotage your busin...

January 22, 2024 18 mins

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

First impressions count! When new customers come into your retail shop, what is the first thing they notice? It’s likely they first notice NOT the prices of your pieces, but rather the beautiful displays, your awesome branding, and the way your shop makes them FEEL. 

 

We want our sho...

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With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

In This Episode: 

As an unwavering advocate for independent retail shops, I often get asked “What are retailers doing that drives you crazy?” In this episode, I am going to share a few.  These are the five things that drive me crazy in retail shops.  Hopefully you aren’t caug...

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January 8, 2024 14 mins

 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

Don’t set yourself up for failure!

 

In This Episode: 

 

“Baby steps!” It’s what everyone tells us when we are trying to achieve a big goal. Maybe aren’t getting there as fast as we’d like, or maybe when we are trying to make progress more quickly than is realistic.

 

Episode ...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/190/

 

Welcome to Season 5 of the Creative Shop Talk Podcast!

 

Topics Covered in This Episode: 

As we roll into 2024, the way we market our businesses, our customers’ expectations, and so many other things are going to change.  Not in a HUGE way, but in Episode 190 I’m going to lay out and then dig deep into the 5 are...

With host retail coach Wendy Batten

 

https://wendybatten.com/189/

 

The Creative Shop Talk Podcast reached 176,000 downloads! As we wrap up Season 4 of the podcast, I wanted to thank every single person who has listened, downloaded, left a review, shared the podcast, all of it.  I started this podcast in March of 2020 just hoping to reach and help more retailers and it is working! Podcasting ...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/podcast-intro/

 

Show Notes: 

Don’t miss joining the Best Retail Year Ever Workshop - our Annual Planning Workshop.

Get your goals all on one page and see a better 2024, and jump in before the end of the year and save $200! 

EARLY BIRD PRICING in effect until Dec 31st, 2023!

SAVE $200! YES SAV...

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 With host retail coach Wendy Batten

 

https://wendybatten.com/187/

 

Show Notes: 

Don’t miss joining the Best Retail Year Ever Workshop - our Annual Planning Workshop.

Get your goals all on one page and see a better 2024, and jump in before the end of the year and save $200! 



A new year is almost upon us, my friends, so that means it’s time to plan and set new goal...

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With host retail coach Wendy Batten

 

https://wendybatten.com/186/

 

Show Notes: 

Q4 proves time and again that it is the most stressful quarter of the year for retail shop owners - but it doesn’t have to be! Inside this episode of the podcast, I’m encouraging you to CHOOSE JOY: to change your mindset around how you are “supposed” to feel this time of yea...

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