Dental Practice Heroes

What does “biohacking” have to do with dentistry? For Dr. Peter Dinh, figuring out the root cause of his low energy and burnout changed the way he felt in his body and in his practice.

In our conversation, he shares how functional medicine helped him heal hidden issues like leaky gut and low dopamine, improve his mental and physical health, and show up better for his team, his family, and himself. We also talk about the stress of pr...

Dental practice owners across the country face a mounting challenge—skyrocketing hygienist wages that strain traditional production-focused models. But what if obsessing over hourly production metrics is actually holding your practice back from its true potential?

In this transformative episode, I reveal why the real value of your hygiene department extends far beyond cleaning teeth and covering overhead. Your hygienists a...

Nothing throws off your day like a surprise complication. When a surgical or dental emergency hits, how you respond is what matters most. In this episode, Dr. Taher Dhoon joins me to share how we approach emergencies to keep our cool, make smart decisions, and lead our teams.

We dive into emergency protocols, critical mindset shifts, and how to avoid unnecessary risk. Discover new ways to reset in high-stress situations and grow thr...

You might be missing out on tens of thousands in tax savings and not even know it. But all that can change with the help of a dental CPA. Mike Bark of Bull Moose Financial joins me today to talk profitability, tax mistakes and strategies that dentists overlook far too often.

We dive into the tax landscape of dentistry, explore what a good dental CPA can do for your practice, and unpack how shifting your tax entity could be the smart...

Dental practice owners across the country are facing a critical challenge: how to continue growing when hygienists seem impossible to find. This shortage creates a frustrating bottleneck - you've got the new patients flowing in, your clinical skills are sharp, your systems are solid, but without adequate hygiene capacity, your practice hits a growth ceiling that feels impenetrable.

The mathematics behind this problem ...

Big growth isn’t reserved for in-network practices. Dr. Andrew Kokabi has built more than just a thriving fee-for-service practice — he’s built a reputation as a trusted business that gives back.

In this episode, he explains what it means to be a community-driven practice and how this approach has helped him grow without relying on insurance. He also shares his best community initiatives, including one that cost nothing to launch bu...

Every dentist dreads it: the day a case turns into a lawsuit. And often, it’s not the actual dentistry that gets you.

In this episode, Dr. Taher Dhoon gets candid about a worst-case scenario he’s facing in real time. He shares what mistakes opened the door to litigation, and the steps every dentist can take to avoid the same fate. You’ll learn best practices for case management, tools for documenting consent, and how to use the CAND...

Great dental practices share one essential quality: exceptional team communication. Yet many offices struggle with ineffective meetings that drain energy rather than build momentum. Drawing from 13 years of practice management experience, I reveal how my team transformed frustrating, head-spinning meetings into productive sessions that actually strengthen our culture.

Remember when your practice was small and communication...

Trust should be the plan before the treatment plan. It’s the foundation behind case acceptance, retention, and referrals — the things that actually grow your practice.

In this episode, we dive into strategies for building trust in the day-to-day, common mistakes new dentists make, and how to ease patients into seeing a new provider without losing them. You’ll learn how to make a great first impression, discover a hack for stress-fre...

One bad case can haunt you longer than a bad hire. But what’s really more unpredictable — the patient in the chair or people in your practice? This episode debates what causes more stress: clinical work or the business of running a dental practice. The DPH coaches share their experiences on both sides of dentistry and how they reduce stress in clinical procedures and day-to-day operations. This is a practical listen for building mo...

What if working less could actually make your practice more profitable? Dr. David Maconi proves it's not just possible—it's achievable for committed practice owners willing to challenge conventional wisdom.

Whether you're burning out from too many clinical days or simply curious about creating more flexibility in your practice, this conversation provides actionable strategies for working smarter, not harder....

Are your front desk team members constantly asking for more help? In this revealing episode, I tackle the challenging question every dental practice owner faces: when should you hire more administrative staff versus improving your systems?

I walk through practical solutions I implemented during COVID when my team was drowning in new protocols and administrative burdens. Rather than immediately hiring additional staff, we a...

Burnout isn’t just a buzzword—it’s a real problem in dentistry. But why? Join us as we dive into the growing issue of burnout and how you can find joy in your career again. You'll get strategies for combatting burnout, learn how to manage the stress of practice ownership, and understand the key mindset shifts that make all the difference in your workweek. These insights will help you step back from the chaos and make changes t...

We all know how game-changing it is to have the right associate on board — and how costly it can be when you hire the wrong one. Too many owners hire quickly, don’t provide enough guidance, and end up paying the price. In this episode, Dr. Taher Dhoon shares how to avoid these mistakes and mentor million-dollar associates in your practice.

From structuring a strong onboarding process to improving case acceptance, this conversation i...

Your body language might be sabotaging your case acceptance without you even realizing it. Imagine presenting the perfect treatment plan with flawless explanation—only to have patients hesitate and "think about it." What went wrong?

The answer lies in the subtle realm of nonverbal communication. Research shows our brains are 12.5 times more likely to believe body language over words, and a staggering 82% of first...

The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he’s learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when you're leading remotely. He reflects on the mistakes he made, what he’d do differently, and how partnering with a DSO has helped him step back from ownership stress and focus on a new c...

This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options, ensuring clarity and confidence in patient decisions. 

• Discussing the cognitive advantages of visual aids in patient care 
• Sharing creative techniques for using visual aids...

Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, the high costs commonly associated with dental procedures, and how these factors can lead to feelings of regret.

Throughout the episode, you'll find practical tips that...

Most new hire issues can be traced back to one thing: onboarding. In this episode, the hosts and their expert guests share proven strategies to effectively train, support, and integrate your new team members right from the beginning. You'll learn how to create a clear onboarding process that reduces turnover, minimizes training stress, and helps you build a culture where employees feel confident, prepared, and excited to grow ...