Episode 18: Streamlining Dental Operations: Secrets from Industry Experts Joe and Tom

In this episode, Anissa Holmes sits down with Joe Chickerillo from My Dental SOP to discuss how dental practices can streamline their operations and improve efficiency through standardized processes and procedures. Joe shares his extensive experience in the dental industry and explains how his company's digital platform helps practices consolidate and organize their standard operating procedures (SOPs), automate onboarding and training, and ensure consistency across the entire team.

Key Topics Discussed:

• The importance of documented onboarding processes and SOPs in dental practices

• Challenges practices face with high employee turnover and lack of standardized training

• How My Dental SOP's platform digitizes and organizes SOPs, making them easily accessible to all team members

• Strategies for automating onboarding and training to save time and resources

• The benefits of having a centralized, self-sufficient resource for practice staff to reference
  
  

Highlights and Takeaways:

• Dental practices can lose up to $15,000 per new hire due to the costs of recruiting, hiring, and training

• 56% of employees who leave within the first year cite a lack of support and resources as the primary reason

• My Dental SOP can have a practice fully set up and using the platform within 48 hours

• The platform's flexibility allows practices to continuously add and update their SOPs as needed