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July 9, 2024 19 mins

In this episode of the Dentalflix Uncut podcast, host Dr. Anissa Holmes interviews Marla Merritt, the VP of Partnerships at OrthoFi and AcceptCare, a patient financing solution for dental practices. Marla shares her personal experience as a single mother struggling to afford her daughter's $20,000 dental treatment and how that experience inspired her to find solutions that helped her manage the costs. Now, she passionately shares this solution with other patients to help them access the care they need.

Key Topics Discussed:

· The importance of presenting all payment options to patients, including pay-in-full, short-term monthly plans, and third-party financing

· How AcceptCare assembles multiple lenders to offer a range of credit options for every patient

· The benefits of dental practices becoming "hard money lenders" and earning interest on patient payment plans

· Automating the patient follow-up process to increase case acceptance rates

· Streamlining the financial experience for patients and making it simple for them to choose the best payment option

Highlights and Takeaways:

· AcceptCare's comprehensive solution addresses the three main challenges that keep practices from achieving maximum case acceptance

· Dental practices can earn additional revenue by offering in-house payment plans and earning interest on patient accounts

· Automating the follow-up process can lead to a 24% increase in case acceptance from patients who accept treatment from home

Contact Marla Merritt:

Email: marla.merritt@orthofi.com

 

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