Design Build Central
Join Bruce Case and Bill MillHolland from Case Design as they talk all things "Design Build" Another podcast from Qualified Remodeler Magazine and SolaGroup, Inc.
Episodes
In this episode of the Design-Build Central, we explore the evolving landscape of client sentiment, unpacking the unique psychological challenges facing the remodeling industry in 2026.
We explore why it has become increasingly difficult to capture the focus of distracted homeowners and how to break through the noise to build genuine connection. Central to our conversation is the universal desire for control; we analyze how a perce...
In this episode of Design Build Central, hosts Bruce Case and Bill Millholland sit down with Dave Exton, the primary estimator for the design-build side of Case.
Dave walks through his background, his estimating philosophy, and the systems and processes that support accurate, scalable estimating in a growing remodeling company.
This episode is a candid conversation for leaders and teams who know that change isn't optional—but managing it well is hard.
Drawing on real-world experience, Bill and Bruce dig into why even strong, veteran teams can resist change, especially when it challenges long-held habits and assumptions.
The focus isn't on buzzwords or theory; it's on what actually happens inside organizations when expectations shift, and the work feels u...
From changing expectations around value and trust to heightened sensitivity around timing and cost, today's clients are weighing decisions differently. Bruce and Bill dig into the external factors influencing those choices—interest rates, consumer confidence, tariffs—and how they're reshaping the buying journey.
They also look at what makes a remodeling experience feel safe and worth it in today's climate, and which marketing platf...
In this episode of Design Build Central, hosts Bruce Case and Bill Milholland dive into the critical importance of conducting a mid-year business review. They emphasize the value of stepping back to evaluate financial performance—not just overall numbers, but also how results stack up against your original budget.
The conversation explores the vital role of cash flow management in sustaining operations and seizing opportunities, es...
In this episode of Design Build Central, your hosts Bruce and Bill dive into two hot topics reshaping the remodeling industry: tariffs and trends.
Our guest is Allie Mann, Case Design's longtime Manager of Materials and Vendor Relations, who brings over two decades of experience and insight to the conversation. We break down what today's shifting tariff landscape means for remodelers and clients alike—from pricing pressure on impor...
In this episode of Design Build Central, hosts Bruce Case and Bill Milholland continue their series on uncertainty in the remodeling industry, focusing this time on the critical importance of mitigating risk. As more clients defer home remodeling projects due to economic or personal hesitation, it's never been more important for design-build firms to take a proactive approach to managing both general business r...
In this episode of Design Build Central Bill, Bruce and their guest Maddie Millholland dive into the most effective strategies for remodeling businesses to generate business through collaboration with their teams and clients.
We'll explore how we use social media and email marketing to reach new clients as well as how to nurture relationships with past and existing clients. Learn how educational seminars can position your busin...
In this episode, Bruce and Bill dive into the topic of Navigating Uncertainty in the remodeling industry. While the long-term outlook remains strong, economic uncertainty in the short term is creating challenges for some remodelers, particularly when clients feeling uncertain choose to slow down or defer their projects.
Bruce and Bill share strat...
In this episode, Bruce and Bill tackle a trend making waves in the remodeling industry: homeowners hitting the pause button on renovation projects. They explore the reasons behind this slowdown, from economic uncertainty and busy schedules to expectations of lower interest rates in the future and other big-picture trends.
The conversation doesn't stop at the "why"—they also share actionable...
In this episode, Bruce and Bill explore the cyclical nature of the remodeling business and how shifts in consumer confidence, real estate values, and other macroeconomic trends impact the industry. Drawing on decades of experience since 1961, they highlight how fluctuations in average job size play a significant role in these cycles.
The discussion dives into the ripple effects of changing ...
In Episode #12, Bruce and Bill are joined by Sr. Vice President, Rick Matus for a conversation on hiring new salespeople. It's a wide ranging discussion and touches on many areas to consider if you're thinking about growing your team.
In this listener Q&A episode, Bruce and Bill tackle crucial questions for remodeling businesses at various stages:
- Starting a new remodeling business: They highlight creating opportunities, gaining industry knowledge, starting small, and understanding financials.
- Growing a 5-year-old business: Hiring priorities (sales, production, or design), emphasizing process documentation and financial preparedness for team expansion.
- Mana...
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