Wondering how to move from customer success or service into a true customer experience leadership role—without needing a new title?
In this episode, Stacy Sherman explores what it really means to lead CX from wherever you sit in the organization. If you're looking to expand your influence, gain visibility, and make a broader impact on your company’s customer journey, this conversation is for you.
Discover the mindset shifts and strategic actions that can set you apart—and why now might be the perfect time to step into a CX leadership path.
Book time with Stacy through this link.
Access our FREE Customer Experience Audit Tool: Click here.
Learn more at DoingCXRight.com.
Grow as a CX Professional with our numerous Resources.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
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