Your Customer, Your Success (50 Over 50 Podcaster Award Winners Series)

What happens when 10 award-winning podcasters take over the Fabulous Over 50 mic? You get the Fabulous Over 50 Podcast Awards Marathon—a special series featuring standout episodes from 10 of our official 50 Over 50 Podcast Award winners. These creators represent a diverse range of voices, topics, and styles, all proving that impact only gets better with age. Each episode offers a fresh perspective, powerful insights, and a taste of what makes this community of experienced podcasters so unforgettable. Whether you're looking for inspiration, information, or pure entertainment, this marathon is your invitation to celebrate wisdom, creativity, and the unstoppable energy of life after 50.

 

 And leading us off is Gary Marra!!

In this solo episode, Gary Marra reflects on his journey in podcasting, the importance of client experience, and the distinction between transactional and relationship-based business models. He emphasizes the need for businesses to manage relationships effectively, regardless of whether they operate in B2B or B2C spaces. The episode also touches on the implications of AI in customer interactions and the importance of maintaining a human touch in business. He also discusses how and why he created his engaging podcast segments, "Does it Hold Water" and "Chip Shots" as well as introducing a new solo segment: 'Wow or No Wow,'. The episode features a comparison of the Urban Grape's innovative approach to wine retail against the disorganized shoe shopping experience at Dick's Sporting Goods, showcasing the significance of customer service in business success.

Podcast Link:  https://marracxhub.com/podcasts/

Episode Link:  https://player.captivate.fm/episode/d0381e0f-570d-4830-8ee9-a62ea6d279fb

Website Link: https://marracxhub.com/

Videos: https://youtube.com/@yourcustomeryoursuccesspodcast?si=SXmCtddadKdFWQAG

Instagram: https://www.instagram.com/yourcustomeryoursuccess

Thank you for joining usd today!

I'm having a blast creating Fabulous Over 50 & it would be an honor to have you share it with someone who would enjoy it. Thank you!

Want more? Go to the website and you'll find many ways to live your best life over 50!

I'd love to hear what you think about this episode, and what you'd like to hear about in the future. Send me a message HERE.

Have a blessed week,

Jen

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