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May 20, 2024 โ€ข 32 mins

In this episode, we explore the busy summer travel season and the opportunity it presents for visitor services teams. Preparing for these crowds can be key, especially if your institution is located in a high-interest city, like Boston.ย  In 2023, 22% of students visited campuses in a stealth, unannounced visit (Source: Niche). Amber Fitzgerald, director of enrollment visitor services at Suffolk University, shares best practices for engaging these prospective student-tourists.

You'll also hear:

  • How to alleviate the challenges facing visitor services teams
  • Tips for supporting visitors throughout the enrollment life cycle
  • Opportunities the FAFSA delay created to engage students
  • Strategies for giving students the personalization they expect

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