Over the years, I’ve seen many salon businesses, and inevitably, some stand out more than others.
Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business.
My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an amazing business.
Meagan offers incredible insights on leadership, creating a positive culture, and the importance of authentic connection in today's salon environment. Whether you're running a large salon group or a small independent salon, Meagan's wisdom about adapting to change while staying true to your values will inspire you.
In today’s podcast, we discuss:
● How a salon group the size of Visible Changes has continued to evolve as a business.
● How they have adapted to suit the changing needs of today's workforce
● Why they are expanding more into the product side of the industry
And lots more!
IN THIS EPISODE:
[01:03] Setting up today’s conversation with Meagan McCormack
[02:24] Visible Changes: What's changed since 2019
[04:31] COVID’s impact and consolidating salon locations
[07:02] Meagan’s leadership transition and new role
[11:45] Creating a people-first, compassionate management approach
[17:12] The structure of the Visible Changes management team
[18:35] Challenges of being a young woman leading a large company
[23:00] The importance of authenticity and vulnerability in leadership
[26:00] Launching a new focus on product development
[31:30] Finding confidence and fighting imposter syndrome
[38:15] Big goals: Aiming for a $100 million business
[42:14] Celebrating top performers and incredible sales achievements
[45:12] The role of retail sales in stylist success
[46:29] Navigating the challenges of booth rental and Gen Z expectations
[49:48] How mentorship is key to building the next generation of salon professionals
[52:00] Final thoughts on leadership, evolution, and resilience
Want MORE to help you GROW?
📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/
🆘 Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/
RATINGS + REVIEWS
🙏Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!
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Until next time!
Antony
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