294 Numbers Don’t Lie: How Data Can Make You a Better Salon Owner with Tom Bentley-Taylor

Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime.  

My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish in the UK. 

Tom is unashamedly a numbers guy. He loves data, but more importantly, he loves what data tells you about what's working and what isn’t working in the business.

In today’s podcast, we will discuss:

• The importance of using data in business
• What is the most important data to track in the salon business?
• How data creates clarity for business owners and fairness for their team. 

And lots more!

IN THIS EPISODE:

[1:30] Welcoming Tom Bentley-Taylor and his background in salon software

[3:05] The evolution from Shortcuts to Vish and why colour management matters

[6:55] Are salons undercharging for colour? The problem with guesswork

[8:40] How technology reveals the true cost of delivering services

[11:10] Why data creates clarity for owners and fairness for teams

[13:15] Empowering vs restricting: how stylists respond to numbers

[18:06] Mistakes owners make when introducing change

[22:45] Pricing, margin, and why protecting profit isn’t optional

[25:20] “Creative freedom” vs business responsibility

[28:10] The difference data makes to accountability

[32:40] How Vish works with existing systems

[34:02] The data that helps drive decision-making

[36:40] The mindset of high-performing salon owners

[38:55] Final advice from Tom: stop guessing and start tracking

Want MORE to help you GROW?

📚 Check out our Bestselling GROW Books https://growmysalonbusiness.com/books/

🆘  Management overwhelm!? Download our free checklist! This checklist will help you get clarity on where you're at https://growmysalonbusiness.com/management-checklist/

RATINGS + REVIEWS

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Until next time!
Antony

 

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