Growth Powered by FareHarbor
Growth Powered by FareHarbor is your go-to podcast for real stories and actionable insights on building and scaling a successful tour and activity business. Join FareHarbor Community Manager and host Rebekah Costley as she chats with thriving operators, industry experts, and FareHarbor pros about the strategies that drive growth and how to make the most of FareHarbor’s tools. In each episode, we’ll dive into everything from marketing tactics to leveraging software features, celebrating the wins and overcoming the challenges that come with running a tourism business. Whether you’re just getting started or looking to scale, Growth has something for you. Tune in and discover how to elevate your business with expert advice and practical takeaways from those who know the industry best.
Episodes
This episode of Growth Powered by FareHarbor brings you an inside look at GetYourGuide, one of the leading online travel agencies (OTAs) in the tourism industry. Rebekah talks with Allie, Senior Account Executive at GetYourGuide, about how operators can succeed on the platform and how FareHarbor clients can leverage that connection.
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In this Pride Month special, Rebekah speaks with Captain Jen and Captain Janet of Sundog Sailing about their journey as queer women in the sailing and tourism industry. They share how they built a business rooted in inclusion, hospitality, and joy all while creating a safe space on the water for everyone.
Together, they reflect on the importance of visibility and...
Charlie from Adventure Cat Sailing joins Rebekah to share how one of San Francisco’s most iconic tour businesses creates a smooth, guest-first booking experience on and off the water.
They discuss what it takes to build trust through branding, how FareHarbor tools help remove friction from the guest journey, and why thoughtful pricing, team culture, and follow-up reviews all matter.
If you're ...
What happens when a growing ethical elephant sanctuary in Thailand upgrades to a smarter reservation system? In this episode, Rebekah sits down with Vincent, General Manager of Phuket Elephant Sanctuary, to explore how FareHarbor helped them streamline operations, improve guest experience, and scale sustainably.
Vincent shares the sanctuary’s growth story, including how they survived the pandemic, embraced ethical tourism practices...
How can tour and activity operators use Google Things to Do (GTTD) to drive more direct bookings and increase visibility?
In this episode of Growth Powered by FareHarbor, FareHarbor Community Manager Rebekah Costley dives into how operators can leverage Google Things to Do to capture more ...
Join host Rebekah Costley for a special International Women’s Day edition of Growth Powered by FareHarbor, where we celebrate the resilience, innovation, and success of women entrepreneurs in the tourism industry.
In this episode, five inspiring women share their entrepreneurial journeys, challenges they've overcome, and strategies for success—from running food tours in Puerto Rico to leading adventure tourism businesses in Austral...
This episode is #incredible. Rebekah chats with co-founder Lia Garcia of Louisville Food Tours, about her journey from travel blogging to running a successful food tour business. Leah shares how she used SEO, influencer marketing, and affiliate programs to increase visibility and drive sales. Leah also discusses in detail the power of authentic storytelling and using it to build meaningful partnerships with local businesses to grow...
We’re bringing you authentic stories from Spark 2024 in New Orleans in this episode! Join clients from diverse industries like Best Cabo Yachts, Cajun Food Tours, Navajo Tours Direct (and more!) as they share how FareHarbor has helped streamline their operations and boost bookings. From enhancing the customer experience to utilizing powerful features like FareHarbor Dock and our affiliate tools, these tour operators re...
Rebekah sits down with FareHarbor’s CEO, Andrea, to discuss the future of the company and the recent changes that have sparked conversation across the industry. Andrea shares his vision for FareHarbor, insights into new product releases, and the “why” behind recent updates like the API and direct booking fees. Tune in for a transparent conversation on how FareHarbor aims to support clients' growth and keep pace with th...
This episode of Growth Powered by FareHarbor is recorded at the historical Molly Brown House! Rebekah visits the home of the “unsinkable” Molly Brown to chat with the team behind the Molly Brown House, Historic Denver. They share how they’ve leveraged FareHarbor tools like FareHarbor Dock to streamline operations and boost walk-up sales. Plus, they dive into what it takes to stay relevant in the tourism industry while ...
In this episode of Growth: Powered by FareHarbor, Rebekah sits down with FareHarbor’s GA4 experts, Elle and Adam, to give a high-level understanding of everything you need to know about Google Analytics 4. They discuss the key differences between UA and GA4, how tour operators can leverage GA4’s event tracking features, and what you are (probably) missing in your tracking. This episode will give you the tools to make data-driven de...
In this episode of Growth: Powered by FareHarbor, Rebekah talks with marketing company Clear Sky Tourism to discuss how they help tour operators boost bookings and grow their businesses with smart marketing strategies. Listen in to learn the basics of leveraging SEO, paid ads, and find out if AI can actually help drive more traffic and increase conversions. This episode offers valuable strategies you can implement right away to dri...
In this episode, Rebekah speaks with Cyrus Aldeman, owner of Anchorage Trolley Tours, about his top strategies for driving bookings year-round in a highly seasonal destination. Cyrus shares his methods for managing inventory and leveraging local partnerships, along with a look at his fine-tuned FareHarbor setup that streamlines operations and captures both online and walk-up sales. If you're looking to keep your busine...
Join Rebekah and FareHarbor’s Channel Specialist Cameron Heth as they chat with Danny Pegg, owner of Vagabond Cruises and founder of the successful reseller Let’s Book It. In this episode, Danny shares his secrets to successfully reselling other operators' tours through multiple websites across the U.S.. He offers real-world strategies for operators looking to grow their business and revenue through affiliate marketing...
This season’s opening episode highlights how operators can grow their business leveraging FareHarbor's diverse product lineup. Rebekah sits down with Zack Feld, FareHarbor’s Product Enablement Manager, to discuss how these tools can boost online bookings and streamline day-to-day operations. Zack shares insights into new product developments, upcoming features, and how FareHarbor continuously enhances its software to ...
Get a quick look at Season 2 of Growth Powered by FareHarbor! Tune in for more expert tips and real-world insights that will help take your business to the next level. Follow us on your favorite podcast platform and don’t miss the three-episode premiere on October 13th!
In this episode of Growth powered by FareHarbor, we had the pleasure of diving into the delicious world of chocolate tours with Will Lydgate, owner of Lydgate Farms on the beautiful island of Kauai, Hawaii. Will shared his journey of growing a top-rated chocolate farm tour and the unique challenges and rewards of agri-tourism.
Join us again for the next episode of Growth powered by FareHarbor, where we continue to uncover the sec...
Think AI is only for the industry giants? Think again! In this episode Christian Watts, CEO of Magpie Travel simplifies the concept of AI and demonstrates how AI tools can bring a transformative impact to your tour and activity business. Christian shares practical examples of how you can use AI to help manage and grow your business.
This is the audio version of our most recent webinar. You can watch this webinar at Compass.
In this episode, we dive into the fascinating story of FareHarbor Client Rob Woodford, the founder of Black Cab Heritage Tours in London.
Rob shares how he transformed the iconic London black cab into a premier travel experience, offering unique tours like James Bond, Downton Abbey, and Harry Potter. We are also joined by Alex Grant, the founder of Travel Curious, who acquired Black Cab Heritage Tours.
Together, they discuss the...
Are you thinking of buying a business or selling one? Or maybe you are just curious what that process looks like? Then this episode of Growth is just for you.
Since 2015, Trish Higgins and the Chenmark team have acquired 30 to 40 different businesses including many in our experiences sector. In this episode, Trish reveals some of the lessons learned that will help you buy or sell your experience business.
Trish also) provides i...
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