Inside Out: A TM Forum podcast
Tackling the latest telecom questions with today's network and communications business leaders
Episodes
Affordable mobile telephony has helped people across Africa to bridge the digital divide. But are we on the cusp of creating a new divide - the AI divide? In this podcast Khaoula Elagouni, head of AI for African languages at Orange, talks about the initiatives that the operator is undertaking to ensure that people across Africa can get access to AI services.
Charles Molapisi, MTN's Group Executive for Technology and Information, discusses with TM Forum's Willie Stegmann the importance for technology leaders to focus on business outcomes. He outlines how MTN Group is using AI to reduce costs, improve customer experience and simplify operations, and notably in the mature, low-margin market of South Africa.
In addition, he explains why MTN is the investing in software engineering hu...
In this episode of Inside Out, Mark Newman and Willie Stegmann speak with Vodafone Group CIO Ahmed El-Sayed about the transformation of the technology function in the AI era. Topics covered include how to bring AI across the entire software development lifecycle, people transformation and the changing roles of software engineers and architects, and building AI into customer journeys.
TM Forum members at this year's DTW Ignite 2026 demonstrated many examples of how AI adoption and autonomy have entered a new phase of adoption. They also debated how to address the challenges of effecting organizational change and implementing trustworthy AI at scale, as you will hear in this summary.
In keeping with the theme of AI deployment, TM Forum's AI agent, AIVA, drew on dozens of presentations and debates from the eve...
TM Forum members at this year's DTW Ignite 2026 demonstrated many examples of how AI adoption and autonomy have entered a new phase of adoption. They also debated how to address the challenges of effecting organizational change and implementing trustworthy AI at scale, as you will hear in this summary.
In keeping with the theme of AI deployment, TM Forum's AI agent, AIVA, drew on dozens of presentations and debates from the eve...
Peter Leukert, Chief Digital Officer at BT, discusses with TM Forum how an AI-native future depends of nurturing future skills and building strong foundations in data management, cybersecurity, testing and software engineering
Mark Sanders, Chief Architect, Tesltra, discusses with Guy Lupo, Executive Vice President, AI & Data Innovation, TM Forum, how the operator is addressing security, governance and trust as it builds the next phase of network autonomy on a foundation of a composable architecture
Sanders and Lupo explore Telstra's vision of a knowledge plane, which transforms data into structured, machine-readable intelligence that enabl...
Telefónica has set ambitious goals for network autonomy in Spain, Brazil and Germany, as the group'sGlobal Chief Technology and Information Officer,Andrea Folgueiras, discusses with George Glass, TM Forum's CTO.
Folgueiras explores how and why the company is taking a holistic approach to delivering autonomous networks, from redesigning processes end-to-end, through to rethinking organizational structures, addressing governance and ...
In early 2026 Swisscom started a multi-year effort to modernize the digital software core that powers its B2C and B2B businesses. In this webinar we talk to CTIO MarkDusener about the role of AI in the transformation and how it offers CSPs the possibility of transitioning to an open, composable architecture even across those applications, which until now have remained...
Ashish Surti, Chief Digital Information Officer, Colt Technology Services, discusses how AI is accelerating software development and the challenges of developing longer-term technology strategies in a swiftly changing environment.
Among the topics he covers is the changing relationships with vendors; how AI is impacting internal software development, as well as measuring the business value of AI.
Guest speaker:
Ashish Surti, C...
Axiata Group is one of the most innovative operator groups in Asia. Its Ideamart API monetization platform is the most successful of its type in the global CSP community. In this podcast we talk with Axiata Group CIO Anthony Rodrigo and TM Forum Executive Vice President Willie Stegmann about the external and internal forces that are forcing CIOs to "reinvent" the IT function in the AI era. We also hear from Anthony about the emerge...
Orange Group CIO Koen Vermeulen is in no doubt about the impact of AI on the telecoms sector, Rather than viewing it merely as a tool to accelerate transformation, Vermeulen reckons that AI represents a transformative force that is changing how industries are operating.
In this podcast we explore how and where AI is already being adopted within Orange's IT organization. The use of AI to drive greater speed in the IT organization is...
Rene Felber is Chair of the TM Forum TPAC (TechCo, People and Culture) Collaboration Project, and he is joined by Ishari Siriwardane, General Manager for Transformation at SLT and key member of the group. In this podcast they speak to TM Forum's Principal Analyst Dean Ramsay about group's aims and progress.
Saad Syed, CEO of Chenosis — MTN's API monetization venture — reveals how the company is shaping the future of Africa's digital economy. From a bold start-up culture to focused vertical strategies and early market wins, discover how Chenosis is unlocking new opportunities and driving innovation across the continent.
Guest Speakers:
Saad Syed, CEO, Chenosis
Host:
Mark Newman, Chief Analyst, TM Forum
Veteran analyst Stéphane Téral, Founder & Chief Analyst at Téral Research, joins TM Forum Senior Analyst Richard Webb to discuss the 5G landscape, drawing on historic CSP investment cycles, the role of AI and automation in RAN, and what the future may hold with 6G.
In this episode, we explore how AI is reshaping telco-to-telco services and transforming the way operators collaborate. Tom Loozen, Managing Partner at Telco+, NCS, and Mark Newman, Chief Analyst at TM Forum, share their insights on the opportunities, challenges, and future of AI in the telecoms space.
This year's judges of TM Forum's Excellence Awards give a behind the scenes glimpse into how they choose the winners and why.
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