HBS Managing the Future of Work

HBS Managing the Future of Work

Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.

Episodes

How web data is fueling the robot revolution

October 1, 2025 • 33 mins
Bright Data's Or Lenchner on the evolving ground rules for harnessing the web's data. Charting the boundaries of fair use in training AI systems and robots. Also, the data gathering and analytics workforce.
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EY's Dan Diasio on consulting's AI challenge

September 17, 2025 • 34 mins
How to get past AI fatigue and anxiety to a more expansive view of the technology's potential—bolstering knowledge work vs commoditizing expertise. As it guides organizations through the experimentation phase and into redesigning business processes, the professional services giant is undergoing an internal transformation.
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JFF's Maria Flynn on getting to good jobs

September 4, 2025 • 35 mins
What will it take to increase opportunity amid mounting economic uncertainty? The prominent nonprofit's multipronged approach to boosting job quality and promoting equity.
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Redefining success: Harrison Keller on the Texas higher-ed model

August 13, 2025 • 43 mins
The Lone Star State’s experiment in outcomes–based funding rewards schools that produce “credentials of value.” Can focusing the curriculum on workforce development give Texas an economic advantage and distribute resources equitably?    
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BuildOps' Alok Chanani on rewiring commercial contracting

July 30, 2025 • 37 mins
Admin and logistics can be weak links in HVAC, plumbing, electrical, and mechanical firms. This can limit growth and squander skilled technical labor, to the detriment of employers and workers alike. The BuildOps co-founder and CEO unpacks the benefits of integrated operations apps and the potential of AI-boosted platforms to improve prospects for skilled workers.
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Cisco's alignment strategy: Coordinating workforce and operations

July 16, 2025 • 36 mins
The benefits of cross-function collaboration, with Francine Katsoudas, executive vice president and chief people, policy, and purpose officer, and Jeetu Patel, president and chief product officer. How better integration within the corporate stack improves flexibility.
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Designing Equitable Workplaces

July 2, 2025 • 43 mins
The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic behind a systems-level approach to workplace fairness. How A-B testing and targeted interventions—incorporated in day-to-day workflow—can help organizations tap more of the talent pool.
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ETS’s Amit Sevak makes the case for continuous assessment

June 18, 2025 • 37 mins
The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?
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Vanguard's skills strategy for tech transformation

June 4, 2025 • 30 mins
Can the shareholder-owned discount brokerage giant parlay its investments in enterprise and cloud infrastructure into an AI-enabled expansion into new markets while improving productivity and service delivery? CIO Nitin Tandon explains the global workforce strategy underpinning the effort. 
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Shake Shack’s test kitchen: Developing a good jobs and automation combo

May 21, 2025 • 39 mins
Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office.
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Upwork’s Hayden Brown on bridging volatility with contingency

May 8, 2025 • 29 mins
"Freelance by choice" can sound like a rationalization—or putting on a brave face—but has the contract labor market improved for white-collar workers, as more, particularly younger professionals, opt in? A look at the benefits for both sides of the bargain and how AI changes the calculus.
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ManpowerGroup’s Jonas Prising on the new global talent equation

April 23, 2025 • 47 mins
The staffing giant’s chairman and CEO lays out the opportunities and risks in the fast-changing and fragmented labor market. Riding the genAI wave, addressing workers’ career development needs, RTO and flex-work, international talent flows, and the up-skilling imperative in the face growing polarization.
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Redrawing the map to tech careers: Per Scholas CEO Plinio Ayala on skills, mobility, and AI

April 9, 2025 • 34 mins
After decades preparing workers from underserved communities for well-paid tech jobs, the workforce nonprofit is expanding its training, footprint, and funding strategy for its tuition-free programs. As AI redefines positions across the org chart, can bootcamps plus training top-ups, and a mix of hard and soft skills future-proof the Per Scholas formula?
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Erik Brynjolfsson on how AI is rewriting the rules of the economy

March 26, 2025 • 36 mins
The Stanford economist unpacks AI’s impact on work and productivity, its limitations, and wider implications. He also lays out what organizations can do to get more out of the technology as they invest in the transformation. And he updates his longstanding research into augmenting traditional GDP metrics to capture the value of digital goods and services.
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Cal Newport on slow productivity and next-wave AI

March 12, 2025 • 40 mins
Joe Fuller welcomes back the Georgetown computer scientist and leading observer of knowledge work, who reprises his argument against busyness as the default mode. Also, cracking the productivity code, parsing AI's potential, and better work-life balance. 
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David Deming on workforce shifts and the future of college

February 26, 2025 • 38 mins
AI's early impact on the labor market: Are claims of revolutionary change overblown? The Harvard economist presents the long view on technological disruption and updates the post-secondary picture. 
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Ed Glaeser on Cities, Work, and Why America Struggles to Build

February 12, 2025 • 34 mins
The Harvard urban economist assesses the post-Covid health of cities, rural development, zoning and the stagnation of the U.S. housing industry, the impact of AI, and more.  
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Positive prompts: Sal Khan on AI in the classroom and beyond

January 29, 2025 • 36 mins
Will the technology democratize access to world-class education or increase inequality? Khan's journey from highly informed skeptic to champion of ethical AI. The HBS graduate and Khan Academy founder explains his nonprofit's pioneering strategy. Also, workforce development, competency-based learning, and skills-based hiring.
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OneTen CEO Debbie Dyson: Why "skills-first" builds a better workforce

January 15, 2025 • 32 mins
In taking aim at degree inflation, the corporate-led good jobs coalition looks to boost economic opportunity, address skills gaps, and create a more equitable and inclusive workforce. OneTen helps employers navigate the uncertain new normal of hiring and advancement while expanding their talent pipelines.
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Nicholas Bloom on the unbundled workplace

December 18, 2024 • 37 mins
The Stanford economist explains the momentum behind the work-from-home trend, how to manage a hybrid staff, and the new workforce geography. Also, the tech-driven evolution of remote work and the rise of the CHRO.
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