Episode Transcript
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Hi, health coaches. This week, we've got another health coaching Q&A episode for you.
We're taking listener questions and riffing on them so you can learn and we can grow.
Got a question? Submit it at hello at primalhealthcoach.com. Let's jump in.
Hi, I'm Erin Power. I'm a health coach, a health coaching educator and mentor
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and your host of Health Coach Radio.
This podcast delves into the art, science and business of health coaching.
Whether you're aspiring to land a coaching dream job or to embark on your own
entrepreneurial adventure, we cover it all.
Our mission is to help you grow your career, elevate your income,
change the lives of the clients who need your help, and leave a lasting mark
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in this rapidly growing field.
It's time for health coaches to make an impact. It's time for Health Coach Radio.
Radio. All right. Well, you know, folks, I'm going to just maybe start flapping my gums here.
And basically what I want to do is, is just share all the details about the facilitator role.
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I want to start with one thing though, really quick, which is that we've changed the name of the course.
And so I just want to bring you guys up to speed on the name of the course and
why we changed it and what's called now.
Truthfully, this name change actually makes a ton of sense. And I'll try to
make it sound logical to you as much as I can.
So as you probably know, at least I hope you know, that to hold the master coach
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certificate, you have to have the primal health coach course plus what was formerly
known as the master coach course.
And those two courses together equaled the master coach certificate.
Some people who graduated the course formerly known as master coach,
but didn't quite have the PHC certificate done yet, we gave them a certificate
that we called the advanced coaching certificate.
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So, you would hold the advanced coaching certificate until such time as you completed your,
both requirements for master coach, if that makes sense. I hope that,
I feel like it doesn't make sense already, but I'm just going to keep going.
So what we decided to do, we're going to call this course, the advanced coaching expert course.
So anybody can take the ACE course.
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It's the exact same course that you guys did, whether you did it when it was
called level two, whether you did it when we called it master coach,
or now it's going to be called advanced coaching expert. We think this is the
last name change, but you never know.
So now people will take this course when they they graduate this course,
they'll get the advanced coaching expert certification.
And then once they've completed PHCI, we'll upgrade that cert to the master coach cert.
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And then the master coach cert is the one people can take to apply for the board exam.
So it really actually is more, maybe I made it sound confusing,
but it's actually more logistically logical.
Logistically logical. How's that for redundancy?
So just so you know, we changed the name advanced coaching expert.
It's the same course, exactly the same course that everybody's always done.
We, you know, know, the course doesn't change because the course is developed
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to meet the educational requirements of the NBHWC.
So we can't change it, quite frankly, and we don't need to because it's a great course. It's awesome.
So does that make sense? ACE instead of Master Coach.
Okay, that's what we're going to call it. Cool. All right. So this,
this I'm going to be now reciting to you from my notes on my computer here.
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So I'm reading because this is the general facilitator info session
that i give every year every time i run this course twice a
year the purpose of the facilitator role is to encourage and direct
discussion discussion and practice coaching sessions during the live thursday
sessions of what is now known as the advanced coaching expert course the ace
course if i say ace ace i'm referring to advanced coaching expert cool so the
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most important thing the facilitator role ends up being a really incredibly valuable
part of this ACE educational experience because it answers the demand for more
targeted practice coaching and more student interaction.
So the first few times that maybe, maybe Elizabeth, when you took the course
a while, it was a long time ago when you took it, I think, wasn't it? When did you take it?
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Yeah, I was trying to think about that, actually. I think I took it back in like, 2022.
Okay. Was it still 21? It was? Yeah, it was still level two at the time. Amazing.
So in the early days of this course, level two, right?
We I can't remember even how I used to do it. I we did. I don't remember even how we did it.
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We would do live teaching sessions and then
practicing sort of I was facilitating the practicing the
first round I facilitated all to practice and the feedback we
got from the first round of master coach was that it was really fun in the
opportunities that students got to engage with each other so that
just that just really lent lent itself the decision to kind of create little
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small breakout groups where students could engage with each other and get some
targeted practice which is why we created the facilitator role so essentially
just in case you need your memory refreshed the way we do it is we break everybody
out into small groups. And I'll talk about that in a second.
There's a facilitator in each one of the groups.
And all you're doing in the facilitator role is facilitating the practice. And it's quite fun.
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It's actually quite fun. It's a great chance for you to shore up your coaching
ability because nothing, I'm telling you, nothing will make you a more confident
coach than guiding other coaches through the coaching methodology that you learn.
So you all learned it when you took the course, but being able to actually be
kind of in a leadership role and guide sort of new students through it is going
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to really solidify this for you.
I was talking to somebody, who was I talking to?
I can't remember who I was talking to. I was talking to somebody who's in my
business course and she's getting ready to take the board exam.
And she said, oh, would you mind giving any sort of study tips for the board
exam since, you know, we had nothing else to talk about.
And so I said, And, you know, one of the one of my personal tips for the board
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exam, I don't know if any of you guys have written it, if you're already board
certified, if you're looking to do that, I found the board exam wasn't that
hard because I was already coaching.
And if you're already coaching, then the questions on the exam kind of makes sense.
So what I think the benefit is for the facilitators is you kind of get to step
in, you get to step into that coach role and, and look at this,
this content from like this higher level where you're now like,
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what is this coaching relationship?
How, what, what is the next step this coach should have done?
And by giving feedback to the students in the course, you're going to really,
like I said earlier, you're going to really imprint the coaching knowledge that
I think is really going to help you if you go to write the board exam. Okay.
So the facilitator role, this experience that we do on the Thursdays,
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because we have what we're doing this time around on September cohort is I think
I'm doing Mondays and Thursdays. Is that right? Yes.
I'm doing the live sessions on Mondays and Thursdays. And the Monday session
will be the teaching session where I teach the live workshop and then we have
a discussion around it. And then the Thursday, they come in and we say,
okay, here's what you're going to work on today.
Okay. And then we send them off into the breakout rooms. And you're spending
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almost the whole Thursday session in the breakout rooms with them.
So 60 to 75 minutes, you are leading the session.
I'll talk about that a little bit more in detail later. But this truly has been
one of the most incredible improvements we've made to this course.
So I'm just grateful to you all for offering to do this because it is awesome.
And I know that some of you have recently done it. And you know that it's like
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Bruce is a seasoned facilitator. Justine, you just did the course.
The last round so you know how cool that practice session how cool it is right it's great.
Okay back to my notes so you loved it
i know yes i love that
you loved it this next cohort is starting pretty quick so let me put my notes
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up here for your purposes the dates you need to know so the very first the welcome
webinar is next thursday so thursday september 5th this is the welcome webinar
where all the students come in and i just say hey it's me here's how this is
going to go, and it's sort of a non-compulsory lesson for the students to come
and get the lay of the land.
But we have our first live teaching session on the Monday, September 9th,
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which means the first practice coaching session is going to be on Thursday, September 12th.
So that's when you guys are going to be, you're going to be up.
There's a September 12th.
Now I will let you know, I'm going to send this to you.
I'm going to send this to you separately in an email later to when When I follow
up with an email, but the dates for this round of, of the course,
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there's a lot of, we're skipping a lot of weeks because there's Canadian Thanksgiving,
there's American Thanksgiving.
I have a trip book. So the dates are a little scrambled. So I'm going to send
you the specific dates to put in your calendar.
It's about, you know, it ends up being a 12 week course, but we're going to
stretch it to 15 because there's about three weeks in there that we're going
to skip. I think if I'm not, if my memory serves.
And of course the last couple of weeks of the course are our group presentations.
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You don't have to help with that at all.
So I'm going to send the specific dates to you in an email so you know.
But generally, Thursday, September 12th is the first one. Okay, cool.
Amazing. Okay, what else have I got in my notes here? The sessions are going
to run from 5 p.m. mountain time to 6.30 p.m. mountain time. That's my time zone.
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And I like it when the facilitators show up a good five to ten minutes early.
Just a little bit. Just I like the facilitators to log in a tiny bit early so I can count you.
So I can say, okay, there's seven facilitators and I have to do putting,
you know, putting people into rooms. So it really helps if you show up,
you know, just a little bit earlier.
So we can have a conversation about what we're going to work on. Okay.
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So around 4, 4.50, 4.53, roughly PM, if we jump into the Zoom session,
then we can get ourselves organized. So far, so good.
You're only required to participate in the Thursdays. You're welcome to attend
the Mondays if you want to.
If you really want to lean back into this curriculum and just squeeze every
drop out of it, you're welcome to.
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You can attend anything and everything you want to, but you're only required
to come to the Thursdays. And by the way, if you can't make one here and there, that's okay too.
You know, I don't mind getting a little heads up. Like if you have something
going on and you can't make it one week, just maybe let me know.
But it's interesting because you guys saw that I posted the first request for
facilitators and only three people applied. And then I was like, I need more people.
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And now I have like 15 facilitators, which is a lot.
So you know, if eight or nine or 10 of you show up, that's going to be great,
because I think there's about 50 people in the course so far.
50 students in the course so far, we might get a few more.
Not all 50 are going to show up. So there might end up with three to four people
in a breakout room, depending on how many of you guys show up,
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right? So I think three to four in a breakout room is actually nice.
We'll just have to do the math. The math is always the math is always mathing.
We'll have to just figure it out as we go. But grateful to have all you guys available to us.
And if you can show up for most of the Thursdays, I'd greatly appreciate it.
Okay, here's this is important. So some of you know this already.
Steve knows this. Bruce knows this. Some of my seasoned facilitators know this,
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but I provide you with a facilitation guide.
So you're not going in blind. Okay, because every week, the students are learning a new skill.
And then we want them to practice that skill kind of specifically in the practice session on Thursday.
So I'm going to send you guys every week. And I'm usually pretty good at remembering
to do this, but sometimes I forget.
But Steve's my buddy. He's not going to let me forget. He's my guy who doesn't
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let me forget things. So I got Steve on my team.
I'll send this out to you and say, okay, this Thursday, they're going to do
this practice session. And sometimes the practice sessions are really straightforward.
Like this week, they're going to practice asking open-ended questions.
Or this week, they're going to really practice reflection.
Sometimes the exercise is kind of a drill, like a fun kind of a game.
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I think they're fun, but it's hit or miss whether the students think they're fun.
Like the speed round, like how fast can you get through this?
Or I have one that's called 20 questions where it's like you have to just keep
asking questions until you get 20 open-ended questions in a row.
And so we mix it up just so that they have different ways of practicing skills.
And I think it keeps it really interesting, keeps it really fresh.
You'll be amazed at seeing how quickly their skills, the students' skills progress
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just by practicing. I mean, it's incredible.
Honestly, coaching is, it's a physical embodiment practice. So just getting
into the room of practicing these little skills.
Honestly, it's really cool to be a part of it. So I hope you're excited.
So I'm going to set you up with the drills or the sort of the plan for the Thursday practice session.
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Then when we get into the room, when we all kind of convene five or six minutes
ahead of time, we'll just make sure that you're feeling confident in that.
And then literally, you know, I let the students into the main room.
I'll create the breakout rooms, send them off into the breakout rooms with you,
you'll be assigned to an individual breakout room with three or four or five students.
And then you're in charge of that room.
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Uh you'll you'll you have to do a little bit of math so some of
the seasoned facilitators know this so let's say you end up in a room with five
people okay five students are gonna role play
and you're in the rooms for 75 minutes i'll have
to get my calculator out now this is really advanced and you want
all five of those students to have a chance to play the coach
that's not even hard math i should
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be able to do this but i'm gonna do 75 divided by
five means that each round is 15 minutes long
okay but you have to save some
time for the feedback session so maybe you'll say okay we're
gonna do a 12 minute practice round
12 minutes i'm gonna set a timer for 12 minutes we'll do 12 minutes
of coaching i'll let you know when time is up and then we'll come back for three
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minutes of feedback and then we'll switch so you're gonna do the math on that
depending on how many people are in the room how long you're in the room that's
pretty easy math i think though right yeah sometimes people come in to the room
and they for whatever reason they can't role play and I just want to listen,
I allow that to a certain extent.
If they're driving or whatever the case, maybe it's fine.
But generally, we want to try to get most people role-playing.
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Now, I've seen some facilitators who kind of leave it up to the students to
say, okay, who wants to start?
And they kind of wait for the awkward silence. And then somebody will say,
well, I guess I'll start.
I'll be the coach first. And they kind of wait. And I've seen other facilitators who actually assign.
Okay, Bob, you're the coach. Sally, you're the client. Go. go.
It's completely up to you. I don't, it doesn't matter to me.
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But you might find especially at first, they're shy.
So, you know, however you want to handle that shyness, right?
If you want to be really kind and say, who's feeling adventurous?
Who wants to start first?
Or if you want to just put the hammer down and make somebody do it. Either way. Now your.
Is to facilitate the feedback session, right?
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So there's a couple of seasoned facilitators here, if you guys want to jump
in in the ways you like to do it.
But what some things I've seen, and that I think is really useful,
is you might go around the room and say, okay, Bob and Sally,
great job on that coaching session.
Joe, do you have any feedback for Bob, who played the coach?
And then Joe might unmute and say, well, I really like when Bob asked this.
And they'll go around, and they're always going to say nice things about each other.
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I think your job as a facilitator would be to let the group share their feedback with each other.
And then I also would like you to give some feedback as well.
I just want you to do that a little bit too.
And the way you might set this up is to say, this is a really basic feedback sort of format.
If you've given any feedback in any of your professional endeavors,
you're familiar with this.
You might say, what I really liked, Bob, was the way you reflected back everything Sally said.
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What I'd like to see you work on next time is asking more open-ended questions,
Because there was a lot of close ended questions there that kind of closed off the conversation.
So give them something that you really liked, and then something to work on.
So in that way, you have to be kind of paying attention and just jotting down
some notes so that you can give some meaningful feedback to them.
Does that make sense? Cool. Let me see my notes here.
I think that's basically at a high level, how it goes.
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That's that's basically how any questions about about what
happens in the rooms anything that i can lend more clarity to or that
i glossed over to quickly just let me know you guys can unmute and let me know
if there's any questions you have love it oh bruce yes hi i just was gonna say
the feedback thing is really great i think it's an important part but it can
also get uh run away with your time pretty quickly so you have to you learn
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that as you start to do it how to kind of tightly manage that.
It's effective and important, but you got to manage it.
Katie Robbert, Absolutely. That's a great point. Thank you for bringing that
up. I will say that when you're doing the math on how long to do the practice
session, actually expect that the feedback will probably take longer than you think.
So if you think it's going to be a three-minute feedback session,
it might actually stretch to five.
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But as a facilitator, you can, like, for example, if you had a really big room
full of people, if you ended up with six or seven in your room,
you might not do the around the horn feedback.
You might just give the feedback, right? You might just sort of save yourself
time by, I'm going to do the feedback today, and so we can move on.
The other thing, the flip side happens too. Sometimes we have really quiet sessions
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where you end up in a room with two people,
and then you can have a long coaching session
and a long discussion and it's really nice so it's
it's pretty random as far as how the math
shakes out in the room but that's a good point thank you for
bringing that up bruce so you will also be enrolled
in an unlocked version of the advanced coaching expert course so you have access
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to the full curriculum which will be useful for you know reviewing if you're
getting ready for the board exam but just also so you can if you feel up to
it if you want to review what the students have learned so if you know if we're
getting into sort a session three practice and you're like, I forget what session three is,
you can go in and look at it or you can join me on the Monday teaching session.
But by the way, you don't have to do that because when I give you the facilitation
guide, it's going to really bring you up to speed. But if you want to,
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that's going to be available to you.
And just for those of you who are jumping in a little late, I explained why we changed the name.
So that was explained at the beginning of the recording, but we've changed the
name again from Master Coach to Advanced Coaching Expert.
Same exact course new name fun acronym ace so we like a good acronym i'm excited
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for you guys because well first of all how many of you are going to write the
board exam hands up unless you're driving i think steve already wrote it though
right steve you're already bored yeah.
So justin you're like and then i've already taken it you've already taken this
yeah and And Bruce, did you take it yet?
Not yet. Not yet. Okay. All right. No pressure.
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But I'm telling you, this is one of the best ways to reconnect to this curriculum.
In fact, Julian, who some of you guys might know, Julian, he's one of our regular
facilitators. He's a chef. He's just awesome. He's a cool guy.
He credits the facilitator role as the thing that helped him pass the board exam.
Because he said, he's like, everything that I drew from that facilitator experience
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to pass the board exam. them.
So if that's something that's on your list to do, this will be really helpful for you.
And it's tons of fun. It's tons of fun.
And that's basically, that's basically it. That's all I got for you.
Bye, folks. See you soon.
This podcast was brought to you by Primal Health Coach Institute.
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