EP.2: Meeting Tomorrow's Challenges

Sanjay continues his discussion about industry-shaping forces with Paul Hlivko, EVP and chief information and digital officer at Wellmark Blue Cross and Blue Shield. They expand upon the topics covered in the previous episode and discuss investing in people and their skills so that technology investments are fully leveraged. Paul explains his mindset on better implementing technology across an organization, providing structure, enabling stretch and making space for experimentation. He also discusses the concept of open talent, which can add diversity and scalability to a team. Sanjay and Paul close out this two-part series by examining the current state of GenAI. Paul sees it as a technological advance that needs a breakthrough before industries can meaningfully adopt it at scale, but that breakthrough is rapidly approaching. Subscribe to HealthTech Voices to be notified of the next episode.