Hospitality Meets... with Phil Street

Hospitality Meets... with Phil Street

Hospitality Meets is a weekly podcast that explores the stories and journeys of people from all walks of life in the hospitality industry. Host Phil Street talks to everyone from founders and chefs to hotel general managers and restaurant managers, as well as engineers, designers, financiers, and even politicians. Through these conversations, Phil showcases the sheer diversity of opportunity that exists within hospitality, and the fun you can have along the way. He also shares insights into the latest trends and challenges facing the industry, and gives listeners a behind-the-scenes look at some of the most exciting and innovative businesses in hospitality. If you're interested in a career in hospitality, or if you're simply curious about the world of hospitality, then Hospitality Meets is the podcast for you. Join Phil for a weekly dose of inspiration, insight, and humor. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Episodes

September 24, 2025 66 mins

Episode Summary

In this sparkling episode of Hospitality Meets, I sit down with the unstoppable Michelle Moreno, founder of QAB Leadership (Is that really it's name Michelle?)

From accidentally elbowing Leonardo DiCaprio to fangirling over Sarah Jessica Parker in the dark, Michelle’s journey through hospitality is as wild, funny, and inspiring as it gets.

With a career that’s taken her from London’s hottest openings to Mykono...

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Episode Summary

In this laugh out loud episode of Hospitality Meets, I sit down with the brilliant Rob Flinter, Area General Manager for London and Westmont Hospitality Group. Rob’s career has taken him from the frontline of hotels to rubbing shoulders with rockstars, rugby legends, and royalty with plenty of mishaps, laughs, and wisdom along the way.

Expect tales of sweaty lift rides with Prince Philip, rockstars passed out...

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We're back! And we're back for at least another year thanks to the legends at Rotacloud!!!

And what a way to welcome us back with none other than the beyond epic, deep thinking and hilarious Gina Knight, Head of People at Flat Iron.

Gina brings a big dose of warmth, humour, and honesty as she takes us from reception desk chaos to Ibiza career pact holidays, via Girl Guide hooch smuggling and a heated broccoli debate.

This episode is p...

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Guests: Emma Sharma, Meghan Ellis Smith, Fernando Odio, Chelsy Rafael, Isabelle White – aka Team Zenith

Host: Phil Street

What’s Inside:

  • The Edge Hotel School students who beat the Swiss at their own game
  • From cruise ship dreams to CEO goals
  • The EM Cup – Europe’s most competitive hospitality battle
  • Public speaking disasters, bonding breakthroughs, and backstage mind games
  • How Team Zenith went from forgotten intro to unforgettable cham...
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Episode Summary:

In this lively and insightful episode of Hospitality Meets, I sit down with the incredible Bernadette Gilligan, General Manager of Conrad London St. James. From humble beginnings in hospitality to leading one of Hilton’s most prestigious luxury hotels, Bernadette shares her journey with humour, wisdom, and a few unexpected twists along the way.

Expect career-defining moments, leadership insights, and a deep dive into...

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In this lively and laugh-filled episode of Hospitality Meets, I sat down with John Herity, Club Operations Manager at The Caledonian Club in London. From his accidental start in hospitality to tales of Burns Night feasts and Scottish banter, John's journey is a testament to adaptability, tradition, and keeping your cool in high-pressure situations.

Expect stories of butlering for the elite, dodging dodgy chicken, and navigating the ...

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Whilst out and about on my travels, I was introduced to today's guest by previous guest, powerhouse Rachel Thomson (Episode 176).

So it was great to sit down with Tim Hobern, the founder of Dovetail Bars, to talk about his wild and unexpected journey from bartender to bar owner to entrepreneur shaping London’s cocktail scene. From opening London’s smallest bar to launching a Leicester Square hotspot in just 72 sleepless hours, Tim s...

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This weeks episode of Hospitality Meets is a rollercoaster of inspiration, resilience, and comedy, featuring the incredible journey of Rizwan Khan, General Manager at Junsei. From his accidental dive into hospitality to becoming one of the youngest GMs in Mayfair, Rizwan shares stories of perseverance, leadership, and the unexpected lessons learned along the way.

Key Takeaways:

Life is a Marathon, Not a Sprint – Rizwan views...

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Welcome back to Hospitality Meets, where we dive into the stories behind the people who keep the hospitality world buzzing! 🍻

In this episode, Phil sits down with Emma McClarkin, Chief Executive of the British Beer & Pub Association (https://beerandpub.com/) and all-around pub enthusiast. We chat about:

🍺 Why the pub is the heart of every community (and why you should probably visit yours more).

🏛️ Emma’s whirlwind journey from...

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Ever wondered how a dishwasher at age 10 ends up running the Royal Academy of Culinary Arts? Well, Lisa Jenkins (CEO of The Royal Academy of Culinary Arts) is here to spill the tea (and maybe a few kitchen secrets).

We get through a lot and I chat with Lisa about:

🍽️ Why hospitality careers are more than just chefs & managers (yes, journalists count too!)

✈️ How working too hard at the Singapore Air Show got her a business-class ...

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In this entertaining and insightful episode, I joined David Cochrane, the CEO of HIT Scotland (https://hitscotland.co.uk/), who shares his incredible journey through the hospitality industry. From his early days as a chef (with a few kitchen disasters) to leading a transformative organisation, David offers a mix of heartfelt wisdom, career insights, and laugh-out-loud moments. The conversation covers the importance of hospitality e...

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What do really expensive toilet paper, waistcoat etiquette, and Ferraris getting smoked by Teslas all have in common? They’re just some of the unexpected gems from this week’s chat with Jason Simpson, CEO of Raw Charging, an all-around electric vehicle (EV) evangelist and holder of an epic journey.

I joined Jason at Raw's London offices for a deep dive into the world of EV charging, hospitality, and the surprisingly dramatic shift f...

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My goodness have I got a chat and half for you for the weeks special.

You are about to receive Mind blowing Learning, Authentic emotion, Unbelievable power and Easy to take action.

All that and we fix politics as well

Back in November 2023 I had the privilege of appearing on the Thoughts that Rock Podcast, hosted by old friend of the show Jim Knight and today’s guest (And hopefully new friend of the show) Brant Menswar.

Brants Journey ...

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I love coffee.

That is all, bye!

In all seriousness, I was beyond thrilled to sit down with Will Corby, the coffee connoisseur extraordinaire and Director of Coffee and Social Impact at Pact Coffee. From thrilling tales of gangland encounters to the intricacies of brewing the perfect cup, this episode is as much a caffeine kick as it is a heartfelt chat. Oh, and did we mention it’s full of laughs too? Dive into Will's journey from be...

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Welcome back, Hospitality Meets fans! In this delightful episode, I sat down with the effervescent Clare Downes, a dynamic executive coach and founder of Martlet.Life and who excels in guiding leaders to their full potential. We go on an engaging journey through Clare's fascinating career path—from her entrepreneurial roots on a farm, into the bustling world of food and drink, and finally to becoming an inspiring executive coach!

He...

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This week I sat down with one of my oldest clients and friends, Barry Dawson, the Senior Vice President of Finance at Aimbridge Hospitality EMEA, to explore the intriguing world of finance in the hospitality industry. Amidst the humour and light-hearted banter, they uncover some serious gems about how technology and automation are revolutionising hospitality and finance.

What You'll Hear in This Episode:

An Unexpected Journe...

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So here's another cheeky bonus for you this week.

Having connected properly earlier in the year, Michael and I decided it might be interesting to have a chat about what we'd learned from over 500 conversations with hospitality professionals so todays bonus, is that chat in all its glory done in collaboration with the Michael and his awesome show, Hospitality Mavericks.

We dive deep into the heart of adversity, resilience, and the pow...

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Summary: 

Join Phil as he welcomes the exceptional Martin Traynor OBE, Chair of the Institute of Hospitality and a prominent figure in hospitality and public service. This episode is rich with light hearted anecdotes and humorous reflections, giving listeners a delightful yet informative glimpse into Martin's illustrious career and unique experiences!

Highlights:

  • The Meaning Behind OBE: Martin reveals his wife's humorous take...
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Hold onto your wine glasses, folks; this episode is a roller coaster of laughs, heart warming tales, and high-flying business ventures! I welcomed back Andrew Fishwick, CEO of Hestia and an irrepressible entrepreneur with a penchant for fun and "pulling wool over everyone’s eyes"—literally (Read on)! 🐑

Episode Highlights:

🎓 Academic Rivalries: Andrew’s fresh from bagging a master's degree, but the real academic b...

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Ho Ho Ho! Merry Podmas everyone! 🎅🎁

Prepare to unwrap something truly special this Christmas Day as our gift to you is an episode packed with culinary genius and a sprinkle of laughter! Join me as I sat down with the hilariously insightful Daniel Clifford, the proud owner of the two Michelin starred Midsummer House (https://midsummerhouse.co.uk/) and a treasure trove of unforgettable stories!

🎙️ Episode Highlights:

1. Ho Ho Ho...

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