Equipping Managers Without Overwhelming HR with Yen Tan & Morgan Webb

HR leaders are feeling the squeeze. 

With limited resources and growing pressure to improve engagement, performance, and retention, many are tasked with building manager support systems from scratch, often without the time or tools to do it effectively. In this episode, Morgan Webb, Senior Strategic Advisor at 15Five, and Yen Tan, Evangelist, Expansion & Manager Products at 15Five, share how HR can take a more focused and sustainable approach to manager enablement.

They discuss why blanket training programs rarely work, how to use data to identify where support is needed most, and why piloting and iterating can drive better results than aiming for perfection. This conversation guides HR teams ready to stop doing it all and start doing what works.

Join us as we discuss:

(00:00) Meet HR Superstars: Yen Tan & Morgan Webb

(03:24) Yen Tan on management journey and challenges

(04:43) Morgan Webb shares leadership lessons

(06:55) The current state of HR and why HR owns manager enablement

(10:04) Managers are the bridge between HR goals and culture

(16:26) The danger of generic training and what to do instead

(18:18) The 70-20-10 model and learning styles

(20:01) Piloting and adapting learning based on feedback

(28:01) Overcoming skepticism and finding champions

(31:41) Measuring the effectiveness of manager enablement

(35:12) Continuous measurement for engagement and health

(37:07) Using manager meetings and existing rhythms for reinforcement

Resources:

For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo.

Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player.

Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/

Download 15Five's Manager Enablement Playbook: https://www.15five.com/content/15fives-manager-enablement-playbook-for-hr-leaders/?utm_source=&utm_medium=podcast&utm_campaign=Podcast​​ 

For more on maximizing employee performance, engagement, and retention, click here: here:https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo