HRDQ-U In Review

HRDQ-U In Review

Welcome to The HRDQ-U in Review Podcast, where we bring you the latest insights and practical tools for enhancing soft-skills training in your organization. As a learning community for trainers, coaches, consultants, managers, and anyone passionate about performance improvement, we interview subject matter experts and thought leaders from recent webinars they presented with us to take a deeper dive into the content they shared and answer all your questions. Join us as we explore new ideas and industry trends, share success stories, and discuss challenges faced by professionals in the soft-skills training field. Our podcast is sponsored by HRDQ, a leading provider of experiential learning resources for soft-skills development. From communication and leadership to team building and conflict resolution, we cover a wide range of topics to help you improve people skills in your workplace. Subscribe to The HRDQ-U in Review Podcast today and take your training and development skills to th...

Episodes

June 23, 2025 15 mins

Leadership development is a $370 billion global industry – but how much of that investment is actually paying off? In this episode of the HRDQ-U In Review podcast, host Sarah sits down with Dr. Jack Phillips, founder of the ROI Institute, to discuss how organizations can demonstrate the true value of their leadership development programs. Jack reveals the need to go beyond anecdotal feedback and measure real-world imp...

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In this episode of the HRDQ-U In Review podcast, host Sarah welcomes leadership expert Ryan Gottfredson to talk about his recent webinar, Break Through Barriers with a Vertical Development Coaching Exercise. Ryan shares insights from his research in organizational behavior and his mission to help leaders grow from the inside out, focusing on mindset, emotional intelligence, and the being side of leadership.

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In this episode of the HRDQ-U In Review podcast, host Sarah welcomes leadership expert Bill Treasurer to talk about his recent webinar, Becoming a Better Leader: How to Identify and Close Your Gaps. Bill shares insights from over 30 years in leadership development and the inspiration behind his Leadership Benchmarking Continuum – a practical tool designed to help leaders uncover and prioritize their leadership gaps. T...

Have you ever found yourself reacting to a situation and wondering, Why did I respond that way? Chances are a subconscious thinking pattern was at play.

In this episode of HRDQ-U In Review, leadership expert Marsha King joins us to explore the concept of pattern thinking—the mental models that shape how we interpret the world, make decisions, and lead others. Drawing from her HRDQ-U webinar, Marsha dives...

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In this HRDQ podcast episode, Sarah sits down with Chris Wong, a therapist and organizational consultant, to unpack his webinar From Idea to Buy-in: Mastering Executive Persuasion. Chris reveals how to navigate dysfunctional organizations and master the art of persuading executives.

You’ll learn the WHAC method (What is it, How does it work, Are you sure it works, Can we do it) to craft persuasive pitche...

🎙️ In this episode of the HRDQ-U In-Review Podcast, host Sarah welcomes leadership expert and musician Dr. Michael Brenner to explore the CHORDS Model™, a bold new roadmap for emerging leaders. Inspired by his background in music, Dr. Brenner introduces a fresh perspective on leadership development, showing how concepts like harmony and rhythm apply to team dynamics and organizational success.

Chapters:...

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In this episode of the HRDQU In-Review Podcast, host Sarah welcomes speaker and trainer Patti Massullo to discuss the Interpersonal Influence Inventory, a powerful assessment tool available at HRDQ. Patti shares insights on how understanding your influence style can enhance communication, resolve workplace conflict, and build stronger relationships.

Chapters:

[00:00] Introduction – Welcome ...

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In this episode, host Sarah sits down with Lenn Millbower to explore the power of learnertainment and Disney-inspired training techniques. With 25 years at Walt Disney World and a background in entertainment, Lenn shares how engaging the limbic system can make training more memorable and effective.

From sound oversight to creating harmonious learning environments, Lenn reveals practical tips trainers can...

In this episode of the HRDQ In-Review Podcast, host Sarah welcomes Steve Farber, a leadership expert with 35 years of experience, to discuss key takeaways from his recent webinar, Grow with Love: Unleash Passion for Sustainable Business Growth.

Steve explores the human side of leadership, emphasizing that passion—what he calls love in business—is essential for long-term success. He shares insights on AI’...

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In this episode, Sarah, Learning Events Manager at HRDQ, sits down with leadership expert Kevin Eikenberry to discuss key insights from the upcoming webinar, The Flexible Leader’s Playbook: Leading Effectively Now.

With over 30 years of experience working with leaders in 50+ countries, Kevin shares his perspective on AI’s impact on leadership, highlighting two extreme mindsets—those who see AI as revolut...

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In this episode, host Sarah sits down with David Dye and Karin Hurt, co-founders of Let's Grow Leaders, to discuss their webinar Say the Right Words to Diffuse Tension and Foster Collaboration. They dive into insights from their latest book, Powerful Phrases for Dealing with Workplace Conflict, sharing practical strategies to navigate workplace tensions.

David and Karin explore the shift to hybrid learni...

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Today, I’m joined by Dave Vance to explore the key takeaways from our recent webinar, Measurement Simplified: The Key L&D Program and Department Measures (watch the webinar here).

If you’re an L&D professional looking to simplify measurement, track the right metrics, and maximize the impact of your training programs, this episode is packed with valuable insights!

In this episode, we...

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Today, I’m joined by Kevin Coray and Sally Stamp to dive deeper into our recent webinar, Measurement Matters: Meet Your Team Improvement Goals with the ETI 2.0 (watch the webinar here).

If you’re looking for a way to assess, measure, and enhance your team’s effectiveness, this episode is for you! We’ll break down:

  1. What is the Extraordinary Teams Inventory (ETI) 2.0? A pow...
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Difficult conversations are inevitable—but they don’t have to be unproductive. In this episode, we sit down with Chris Wong to explore strategies for managing tough discussions, avoiding common pitfalls, and ensuring your message is heard.

We also dive into highlights from our recent webinar, Mastering Difficult Behaviors in Hard Conversations, where we answered some of the biggest challenges professiona...

We’re back with Dr. Jack Phillips for a follow-up to our recent webinar, Proving the Value of AI: How to Ensure That AI Delivers. In this episode, Jack dives deeper into the insights from the event, sharing what stood out most to him and providing valuable takeaways. He explores the biggest mistakes companies often make when adopting AI, offering practical advice on how to avoid these pitfalls. Jack also addresses why so many organ...

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In today’s episode, I’m joined by Richard Goring, an expert in presentation design, to discuss his recent webinar, How to Use PowerPoint to Create Effective Visual Communication. This session is perfect for anyone looking to elevate their presentation game by crafting slides that not only look great but also communicate ideas effectively.

Richard shares the key takeaways from the webinar, starting with how storytelling can transfor...

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In this episode, we’re joined by Peter Garber to explore his fascinating career journey and what led him to where he is today. Peter reflects on the most significant changes he’s seen in the L&D space and shares the projects and passions he’s focusing on in retirement. 

We also dive into key insights from our recent webinar, 10 Natural Forces for Business Success. Peter explains the difference between natural forces of change a...

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What does it take to create a High-Performing Organization (HPO)—one that consistently delivers exceptional results, outperforms competitors, and sustains long-term success? In this episode, we sit down with Dr. Jack J. Phillips, Chairman of ROI Institute, Inc., to uncover the answers.

We dive into the principles and practices that distinguish HPOs, including how they align resources, strategies, and peo...

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Today, Chris Wong joins the conversation to talk about our recent webinar, A New Leader’s Playbook: Lead Change Through Tough Conversations. In this episode, we’re tackling some of the toughest questions leaders face during times of change. How do you handle another leader questioning or undermining your plans during a meeting? What’s the best way to address “change fatigue” when it starts to impact team morale? And h...

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In today’s episode, I’m joined by Lenn Millbower to dive into a unique approach to organizational success—The Santa System! Lenn, an experienced L&D expert, brings a fresh perspective using the North Pole as a model for effective leadership and teamwork. We’ll discuss the biggest changes happening in the learning and development space, key takeaways from our recent webinar, and how the principles of Santa’s worksh...

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