Service Providers: Stop Undercharging and Overdelivering with Shannon Mattern

If you’re a service provider, you’ll probably know all too well the feeling of working all hours and a complete lack of boundaries when it comes to your clients. It’s not bad, necessarily - it stems from wanting to provide a great service - but when it leaves us burnt out and struggling to move forward in business, we need to work out why we can’t let the “employee mindset” of undercharging and overdelivering go.

 

Diving into this with me today is Shannon Mattern, a business coach for web designers via the Web Designer Academy and host of the Profitable Web Designer Podcast. She's all about helping ambitious women web designers create freedom, flexibility, financial independence and fulfillment.

 

In this episode, we’ll dive into:

• Why we maintain an employee mindset even though we’re our own bosses
• The importance of raising prices to avoid burnout
• Why it’s vital to maintain client boundaries
• Maintaining boundaries with your clients
• The 12 web designer archetypes and why you should find out yours - even if you aren’t a web designer

 

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Check out the full show notes and resources mentioned at thetarareid.com/ep153