Discover how to turn decades of data into a competitive edge, build lasting customer relationships beyond the first click, and apply AI in ways that truly drive impact. Joining us is Vineet Mahajan, CTO of US News & World Report, who shares how he’s led the 90-year-old brand through a sweeping digital transformation. From rearchitecting infrastructure to deploying semantic search, generative AI, and agentic tools, Vineet explains how his team is reimagining what a legacy institution can become—and what every tech leader can take from that journey.
Key Moments:
- 00:00 Meet Vineet Mahajan, CTO of US News & World Report
- 04:45 How to Unlock the True Value of Your Data
- 09:55 Why First-Party Data Is Key to Building Customer Relationships
- 14:32 What Is Semantic Search and How Can Generative AI Improve UX?
- 18:39 How to Overcome Data Cleaning and Structuring Challenges
- 21:18 How to Evaluate Emerging Tech Trends (Like Agentic AI)
- 25:43 How to Lead Change: Data Governance and Digital Transformation
- 32:38 What’s Next for US News & World Report and the Future of AI-Driven Strategy
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Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months.
Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need.
Visit brightspot.com/ITVisionaries to learn more.
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This episode was produced by the team at Mission.org and brought to you by Brightspot.
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