In this inspiring episode of Leaders in Medical Billing, Chanie Gluck sits down with Josh Fertel, owner of J3RCM, to discuss his remarkable journey into the medical billing industry. Pivoting from 30-years in the car business to founding his own medical billing company at the age of 57, Josh shares how personal challenges and a passion for learning led him to his career change. This episode explores the importance of networking, the role of communication in business success, and the entrepreneurial mindset that drives Josh's success. Tune in to hear his story and gain valuable insights for your business!
Timestamps
00:00:00 - Introduction and Host's Background
00:00:32 - Guest Introduction: Josh Fertel
00:00:47 - Josh's Career Transition to Medical Billing
00:01:42 - Overcoming Health Challenges
00:02:23 - Learning Medical Billing During Recovery
00:03:02 - Starting J3RCM and Early Success
00:03:32 - Challenges and Unique Perspective in Medical Billing
00:04:20 - Networking and Client Acquisition
00:05:16 - Building a Knowledgeable Team
00:05:49 - First Major Project: Chronic Care Management
00:06:46 - Launching the Angry Biller Podcast
00:07:01 - Frustrations with Physicians' Business Knowledge
00:08:48 - Enjoyment and Purpose of Podcasting
00:09:47 - Communication as a Key Business Focus
00:11:09 - Managing a Remote Team
00:12:45 - Networking and Learning from Industry Leaders
00:13:05 - Host's Business Journey and Offshoring
00:16:01 - Growth and Networking Strategies
00:17:05 - Client Referrals and Specialties
00:18:22 - Software Preferences and Challenges
00:19:13 - Future Goals and Success Metrics
00:20:04 - Planning for the Future
00:20:20 - Contact Information and Closing Remarks
For more insights and takeaways, visit www.leadersinmedicalbilling.com. This episode is sponsored by 4D Global, empowering medical billing companies to grow through offshore staffing. Visit them at www.4DGlobalInc.com
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