Greg Young joins Danielle Grant to discuss the perennially knotty problem of transforming organisations. Whether it is to move to a 'new normal' as the world emerges from the pandemic little by little, or because of a fundamental business model change, there is an effective and an ineffective way to achieve the transformation. Greg talks about his experience of enabling transformation, bringing the whole organisation along. The essential components are empathy, transparency and effective communication to reduce the fear factor. Hear his top tips.
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