Empathy might be one of the most essential skills for learning designers, and there's no better place to learn it than design thinking. That's why, in this episode, I am joined by Sheryl Cababa, a design researcher and strategist, and the Chief Strategy Officer at Optimistic Design, to give us some insight into her process.
She clarifies what design thinking is and what it entails, how it can help us design better learning solutions and navigate stakeholders in the decision-making process, and three principles that will get you a level deeper in the analysis phase.
▶️ 3 Design Thinking Principles for Learning & Development Pros with Sheryl Cababa
▶️ Key Points:
03:37 How Sheryl is helping clients reimagine education with design
08:31 Design thinking or human-centered design in a nutshell
12:20 The significant benefits of using a design thinking approach in L&D
17:52 Understand everyone's incentives
19:42 Always center the end user in your work
20:45 Think about your most extreme users
24:28 Valuable resources to get started with design thinking
Resources from this episode:
Get Sheryl's book Closing the Loop: Systems Thinking For Designers.
For a toolkit with practical tips on applying human-centered design, access IDEO's Design Kit.
For a breakdown of what it means to do research around design and user experience, check out the book: Just Enough Research by Erika Hall.
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗
Connect with Sheryl
LinkedIn: Sheryl Cababa
Website: optimistic.design
Connect with Heather
LinkedIn: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.
Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.
Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.
Let’s create lasting impact through innovative L&D solutions!
Produced by Ideablossoms
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.