Marketing Over Coffee

Marketing Over Coffee

John J. Wall and Christopher S. Penn talk at the intersection of Marketing and Technology.

Episodes

June 25, 2026 26 mins

In this Marketing Over Coffee:
The CMO Agentforce Applications talks about everything Agentic, Marketing Guilds, Data Quality and more!

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Starting out by hanging with the cool Aunt who works at Apple

IBM to LivePerson to Salesforce

The Classic IBM training ground, then off to launch Curiously Human at LivePerson

Reinventing everything with AI and going beyond the UI for Agentforce Sales, Agentforce Service, A...

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Mark as Played

In this Marketing Over Coffee:
Learn why an AI gets taken offline, how agentic features change SaaS, getting better business travel food, and more!!

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Fable gets pulled? Claude to Haiku to Sonnet to Opus

Is Fable that much better by eating a lot more tokens?

New York's Synthetic Performer Disclosure Law and California SB-942 AI Transparency Act

9:22 - 10:55 Incubeta: the "old way" of marketing &...

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UChicago Medicine CMO Andrew Chang at Salesforce Connections!

In this Marketing Over Coffee:
Changing how healthcare is delivered, going all int on Data 360, AI, and more!!

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Starting out on the medical path toward doctor

The bubble popping Neilson Netratings

Database marketing led to running the frequent flyer program

Over to UPS

His 6th Salesforce implementation

The culmination of one side analytical and th...

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In this Marketing Over Coffee:
CEO and Co-Founder of Trust Insights talks with us about AI Tactics, Site Management, Unlocking CRM Data, and more!!

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Claude Desktop changed everything

Using Cowork to unlock data in other platforms

Automating website updates

9:25 - 10:53 Incubeta: the "old way" of marketing – with creative, media, and data stuck in silos – just doesn't work anymore. Incubeta is a g...

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Mark as Played
May 21, 2026 23 mins

In this Marketing Over Coffee:
Learn about Google IO, Hackers, DJI Hardware and more!!

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The joy of hauling window unit air conditioners

Google IO Highlights

Google Search is now AI Search - and it's pulling all your personal data

Glasses - Project Aura with Samsung, Gentile Monster and Warby Parker

Search Agents in Google Search - Watch this for me...

Google Docs Live, Gemini Omni

Google Spark - their version...

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In this Marketing Over Coffee:
Talking with Paul Ruscoe, VP Marketing Intelligence at Incubeta on how and why companies grow, and the challenge of effectively putting your budget to work!

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Passing up on space and spying and going to the big agencies to start (Omnicom, Publicis, Ogilvy)

Over 20 years for the company and a Global Google Partner

The challenge of defending marketing spend and making it accountab...

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Mark as Played
May 7, 2026 25 mins

In this Marketing Over Coffee:
Learn about the latest in AI, running models at home, Nutella, and more!!

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Cowork continues tearing it up

TI's 5 Levels of AI

Paperclip at Level 5

Nvidia DGX Spark with Quen 3.6 and Claude Cowork

Anthropic partners with SpaceX for compute

10:50 - 12:25 Incubeta: the "old way" of marketing – with creative, media, and data stuck in silos – just doesn't work anymore. In...

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In this Marketing Over Coffee:
Clear Channel's Dan Levi talks with us about going from MTV to WWE to CMO

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Starting out at the classic big agencies, and then road trip to LA

Working at the early days of MTV, and the launch of MTV Asia

SVP of Marketing at WWE

Getting in to Out of Home (OOH) and now CMO with 10 years at Clear Channel

8:47 - 10:21 Incubeta: the "old way" of marketing – with creative, media...

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Mark as Played
April 16, 2026 23 mins

In this Marketing Over Coffee:
Learn about Looping LLMs, the Death of Journalism, Uncensored Heretic, and more!

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Zero Journalism on Anthropic Claude Mythos

What are looping LLMs?

7:40 - 9:34 Use Framer to get websites up and running effortlessly and leave the design tool paywall behind. Ready to design, iterate, and publish all in one tool? Start creating for free at Framer.com/design, and use code MOC for a...

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Mark as Played
April 9, 2026 38 mins

In this Marketing Over Coffee:
Greg is back to talk about being acquired, the future of Salesforce, implementing AI, and more!

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Past interviews with Greg in 2015, and again in 2018!

So what happened at CloudKettle over the past 8 years??

Acquisition always part of the plan

Doing right with a 30% ESOP

Inbound inquiries get heavy at year 8

7:32 - 9:14 Incubeta: the "old way" of marketing - with creative, medi...

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Mark as Played
April 2, 2026 29 mins

In this Marketing Over Coffee:
Learn about the end of Sora, GEO, the CLI for AI and more!

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John misses the New Fronts

OpenAI shutters Sora

Anthropic renting time from Google as their hardware advantage continues to shine

Advantage of AI via CLI

9:13 - 11:33 Use Framer to get websites up and running effortlessly and leave the design tool paywall behind. Ready to design, iterate, and publish all in one tool? S...

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Mark as Played
March 26, 2026 31 mins

In this Marketing Over Coffee:
Melissa Menta, Peanuts Worldwide exec and lifelong Peanuts fan who serves as the brand's Senior VP, Global Brand and Communications talks to us about Snoopy, Charlie Brown and the Gang.

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An amazing path from East Asian Studies to Marketing Broadway to Jim Henson

Internet Bubble Superstart Pets.com and then to Peanuts

Michael Ian Black was the Pets.com mascot!

7:28 - 9:00 Incube...

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In this Marketing Over Coffee:
Learn about ClaudeCode updating hardware, Apple's M5 Max, SaaS Moats, and more!

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Dealing with wonky hardware updates

Using Claude Code to update software to support devices

OpenAI releases GPT 5.4

Models are now writing their own software

The Macbook Neo - new entry level

and the M5 Max for AI

Incubeta: the "old way" of marketing - with creative, media, and data stuck in silos -...

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Mark as Played
March 12, 2026 35 mins

In this Marketing Over Coffee:
Frank Kabatas tells the story of New York City's East Village Pizza!

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Coming to America and Discovering Pizza

Learning English first, and then over to the West Side

Doing time at Domino's

Creating his own recipe

9:48 - 12:08 Use Framer to get websites up and running effortlessly and leave the design tool paywall behind. Ready to design, iterate, and publish all in one tool? Sta...

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Mark as Played
February 26, 2026 30 mins

In this Marketing Over Coffee:
Learn about Claude Code Remote Control, the LinkedIn Algorithm, Axe Body Spray, The A Team, and more!

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Blizzard Time!

Claude Code Remote Control brings iOS integration

Latest update to the Unofficial LinkedIn Algorithm Guide is here!

9:10 – 10:40 Fundera by NerdWallet – visit NerdWallet.com/MOC and fill out the no obligation form. You'll get VIP ...

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Mark as Played
February 19, 2026 27 mins

In this Marketing Over Coffee:
Learn about the latest updates, Zwift, the future of movies, and more!

Direct Link to File

Happy Lunar New Year!

The Release Battle Rages! Moonshot Kimi K2.5, Z.ai GLM-5, Alibaba Qwen-3.5, All still open weights

ByteDance Seedance 2.0 Video now too real

The future of Movies

Chris writes a trashy romance novel

9:22 - 11:04 Use Framer to get websites up and running effortlessly and leave the design...

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Mark as Played

In this Marketing Over Coffee:
Learn about building Brandoms, Creating Community, and How to Hold It All Together!

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Her new book is: Transforming Customer–Brand Relationships: Use Emotional Connection To Build Loyalty

Check out the previous interview with Christina on her time at Hubspot and transition to on demand Chief Customer Officer

Where did the book come from? Inspired by her label mate Jenny ...

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Mark as Played

In this Marketing Over Coffee:
Learn about coding tools being used for business, scaffolding, AI agents and more!

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Winter grips New England - John biohacks with sauna

Claude Cowork spun off from Claude Code - Trust Insights Livestream on Claude Cowork

Constant Contact acquires Jay Schwedelson's GURU virtual email event

My Name in the From Field?

6:54 - 8:48 Use Framer to get websites up and running effortles...

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Mark as Played
January 22, 2026 26 mins

In this Marketing Over Coffee:
ActiveCampaign Vice President of Marketing Jackie Palmer talks about the state of email and more!

Direct Link to File

Getting into marketing instead of baking

Instead of just automating practices, evolving so that the tool improves quality at the same time

SMB Customers in over 150 countries

Everything from newsletters to multi-channel campaigns

Strong track record in deliverablity

U of Albany re...

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Mark as Played
January 8, 2026 24 mins

In this Marketing Over Coffee:
Learn about Google Workspace Studio, AI Image Generation, Holiday Promos and more!

Direct Link to File

Google Workspace Studio - Agent that can work with your inbox and calendar. Opal is new built in as a new type of Gem

4:38 - 6:40 Use Framer to get websites up and running effortlessly and leave the design tool paywall behind. Ready to design, iterate, and publish all in one tool? Start creating...

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Mark as Played

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