Mo-ments of Experience

In this episode, Geoffrey Smith and Paula Allen discuss the critical intersection of mental health and workplace culture. They explore the importance of prevention in mental health, the significant role of team leaders in shaping workplace culture, and the key traits that make leaders effective. The conversation emphasizes the need for inclusion and social connections to foster creativity and well-being in the workforce.

As an excl...

In this conversation, Geoffrey Smith and Eva Minkoff explore the critical role of human connection in healthcare. They discuss personal experiences that highlight the importance of relationships between caregivers and patients, comparing these dynamics to dating. Eva shares her Bold Key Framework, emphasizing the need for connection to self, others, and purpose. The discussion also touches on transformative moments in healthcare an...

In this conversation, Aaron Tabacco discusses the concept of 'quantum presence' and its significance in personal and professional contexts. He emphasizes the importance of being present for oneself and others, particularly in high-stakes environments like healthcare. Through personal anecdotes and professional experiences, he illustrates how presence can shape relationships, leadership, and personal growth. The discussion also touc...

In this episode, Geoffrey Smith welcomes Johar Singh, the CEO and founder of Astra Wellbeing, to discuss the importance of recognizing and engaging healthcare workers. They explore how Astra Wellbeing's platform facilitates real-time recognition and appreciation for caregivers, enhancing employee satisfaction and patient experience. The conversation delves into the ease of implementation of the platform, its integration with existi...

In this season finale, Geoffrey interviews Shawn Nason, a maverick in the healthcare industry, discussing the importance of human connection, compassion, and innovative experiences in healthcare. They explore the challenges patients face in navigating the healthcare system, the significance of surprise moments in patient care, and the need for a more compassionate approach in healthcare practices. The conversation emphasizes the ne...

In this conversation, Dr. Bob Dent shares his insights on healthcare leadership, emphasizing the importance of inclusivity, mental health awareness, and creating safe spaces for dialogue. He discusses his personal journey with mental health struggles and how they have shaped his leadership style, advocating for a culture of ownership and empathy in healthcare. The discussion also highlights the need for healthcare organizations to ...

In this episode of Moments of Experience, Geoffrey Smith interviews Joel Ray, a healthcare executive at Laudio. They discuss the critical role of frontline leaders in healthcare, the importance of synchronizing employee and patient care, and the impact of compassion in leadership. Joel shares personal stories and insights from his extensive experience in nursing and leadership, emphasizing the need for meaningful human connections ...

In this conversation, Kim Downey and Geoffrey Smith explore the profound impact of connection in healthcare, the challenges of physician burnout, and the importance of gratitude and teamwork. They share personal experiences and insights on how to create a supportive environment for both patients and healthcare providers, emphasizing the need for systemic change to address issues like physician suicide and the importance of recogniz...

In this conversation, Maria Ross discusses the critical role of empathy in leadership and organizational culture, particularly in healthcare. She emphasizes the importance of making a business case for empathy, sharing personal experiences that highlight the impact of empathetic care. The discussion covers the dynamics of team interactions, the integration of culture and brand strategy, and the actionable steps leaders can take to ...

In this conversation, Matt Poepsel discusses the evolution of leadership in the workplace, emphasizing the need for a selfless model of leadership that prioritizes empathy, compassion, and purpose. He reflects on personal experiences that shaped his understanding of these concepts and highlights the importance of knowledge transfer between generations in the workforce. The discussion also touches on the intersection of work and lif...

In this heartfelt conversation, Todd Irwin shares his profound journey through cancer, highlighting the importance of love, support, and connection. He recounts the challenges he faced during his diagnosis and treatment, the pivotal role of his wife as a caregiver, and the unexpected bond he formed with his stem cell donor, Glenn. Their stories intertwine, revealing how personal loss can lead to acts of love that save lives. Todd e...

In this conversation, Michael Goldberg discusses the importance of creating meaningful moments in healthcare, the challenges of leadership in a rapidly changing environment, and the need for innovative approaches to employee engagement and patient care. He emphasizes the generational dynamics at play in the workforce and reflects on impactful moments that have shaped his perspective on leadership and care. The conversation conclude...

In this conversation, Tiffany Gibson, a nurse and coach, discusses the importance of emotional intelligence in nursing and the challenges of changing the culture within the healthcare system. She emphasizes the need for human connection, understanding burnout, and the significance of self-awareness in providing compassionate care. The discussion also touches on the art of emotional intelligence and the necessity for a supportive en...

In this conversation, Geoffrey Smith and Denise Wiseman explore the need for a human-focused approach in healthcare, emphasizing the importance of action and joy in creating meaningful change. They discuss the impact of small moments of joy, the role of compassion, and the necessity of building supportive networks to foster collaboration among healthcare professionals. The conversation highlights the Healthcare Reinvention Collabor...

In this engaging conversation, Maiysha Clairborne shares her unique journey as a physician who embraces integrative medicine and neuro-linguistic programming. She discusses the importance of effective communication, understanding cognitive filters, and the need for trauma-informed leadership in healthcare. The dialogue emphasizes the significance of finding purpose through joy and the moments that shape our career paths, ultimately...

In this episode Geoff and ER doctor and author Dr. Tamara Beckford discuss one of healthcare’s toughest challenges: burnout. With over 15 years in high-pressure emergency medicine, Dr. Beckford shares how balancing the science of treatment with the art of true human connection can revive purpose for both doctors and patients.

Dr. Tamara Beckford is a board-certified emergency medicine physician, best-selling author, speaker, and CE...

Ever feel like navigating healthcare is harder than the illness itself?

Meet Claudia Cometa: clinical pharmacist turned fierce patient advocate, and she’s on a mission to make healthcare less confusing and more human.

In this episode, Claudia speaks with Geoff about her deeply personal story of how caring for her father’s illness made her realize just how broken the system really is.

If you’ve ever felt lost, frustrated, or downrig...

In this episode, Geoffrey hosts Stephanie S. Abbott—a healthcare executive, cancer survivor, and champion of human connection.

Stephanie’s experience navigating the healthcare system as both a patient and leader revealed a powerful truth: human connection is at the heart of healing.

Discover the vital link between employee experience and patient outcomes, and how supporting healthcare teams can lead to life-changing care.

This epis...

In this episode, Geoffrey sits down with Michael Overlie, founder of Dogs and Men, to explore the deep connection between humans and their dogs.

Michael shares his journey from personal loss to healing, all thanks to the unconditional love of his dog. They discuss how dogs reflect our best selves and remind us of our capacity for love, presence, and self-healing.

If you’ve ever wondered what your dog is trying to teach you about li...