Jonathan Schofield | Unlocking Referral Gold: The Secret Sauce to MSP Growth

Show Website: https://mspbusinessschool.com/

Guest

Name: Jonathan Schofield
LinkedIn page: https://www.linkedin.com/in/johnathan-schofield/
Company: Channel Falcon
Website: https://www.channelfalcon.com/

Host

Brian Doyle: https://www.linkedin.com/in/briandoylevciotoolbox/

In this episode of MSP Business School, host Brian Doyle converses with Jonathan Schofield of Channel Falcon. As a prominent figure in the MSP community, Schofield shares his journey from technology sales into his pivotal role within the managed service provider space. Highlighting the significance of building a recognizable brand through consistent messaging and strategic outreach, Jonathan emphasizes the necessity of authentic connections for accruing mental real estate and driving business success.

|Jonathan delves into the concept of mental real estate, illustrating its critical role in MSP growth strategies. Suggesting that traditional marketing approaches don't always translate into the IT services sector, he champions the power of authentic, physical human interactions as a means to earn prospective customers' trust.

Throughout the conversation, Schofield offers insights on leveraging existing client relationships, networking locally, and the value of engaging in community-centric initiatives to elevate business visibility. His unique perspective is drawn from firsthand experiences and his ongoing work with Channel Falcon, where he seeks to create an economy of trust for businesses seeking reliable MSPs.

Key Takeaways:

• Mental Real Estate: Building mental real estate through authentic connections is crucial for MSPs to stand out among prospective clients.
• Networking: Engaging in local networking is a powerful strategy; proximity and personal interactions outweigh traditional marketing methods in the IT service industry.
• Iterative Development: Seeking client feedback prior to launching new initiatives ensures relevance and increased engagement.
• Service Responsibility: MSP growth is the sole responsibility of its leadership, emphasizing the importance of proactive and strategic outreach.
• Channel Falcon Vision: Jonathan's vision for Channel Falcon involves creating a trust-based network that facilitates secure and efficient MSP-client connections.

Sponsor: vCIOToolbox: https://vciotoolbox.com