Multifamily Tech Gurus Podcast Series
The Multifamily Tech Gurus Podcast Series brings you the latest real-world experiences of PropTech innovator Kerry W. Kirby and technologist James W. Lancaster. Kerry and Jimmy live on the technology side of the multifamily housing industry. Kerry has built an award-winning company, 365 Connect, the multifamily industry's leading innovator in AI-driven marketing, leasing, and resident engagement platforms, that he founded over two decades ago, and Jimmy leads product development at the company. Together, they are on the frontline of managing their team of developers, customers, and all the craziness in-between.
Episodes
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unpack one of the most critical drivers of performance in modern property operations: control of your data flow. In today's multifamily tech stack, data moves across multiple systems—but operators often don't control how it flows; instead, fragmented vendor-controlled integrations often do.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take a closer look at one of the fastest-growing trends in technology—and one of its least discussed consequences: the hidden risks of AI-generated software. Behind the excitement of "10-minute apps" and autonomous coding lies a much more complex reality, and writing code is only the beginning.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore one of the most overlooked and operationally sensitive moments in the renter journey: the window between application approval and lease execution. This is the space where intent must become commitment, and where operators must secure deposits, administrative fees, and financial obligations ...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they confront one of the most uncomfortable realities in multifamily marketing today: the industry's growing dependence on paid media as a default reflex to driving more traffic to websites. PPC has quietly become the first lever operator...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore a common but rarely discussed challenge in property management: the growing tendency to invoke the Fair Housing Act as a catch-all explanation for policies, decisions, or situations that onsite teams struggle to clearly articulate.
In this episode, Kerry and Jimmy unpac...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they tackle one of the biggest questions facing property technology today: Is artificial intelligence about to replace the traditional multifamily tech stack, redefine it, or completely replace the dominant SaaS model that has existed for decades?
In this episode, Kerry and Jimmy ex...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how artificial intelligence and automation are fundamentally rewriting the renter journey—from discovery to residency. What was once a fragmented path built on listings, lead forms, and manual follow-ups is being replaced by intelligent, connected systems that anticipate needs, guide decisions, and execute in r...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take an unfiltered look at what multifamily conferences have quietly become—and what they were supposed to deliver. In an industry that spends millions each year on travel, passes, booths, and sponsorships, a hard question has emerged: are we investing in knowledge, or just underwriting nightlife?
In this episode, Kerr...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unpack how zero-touch has evolved from a buzzword into a core expectation shaping the modern renter experience. Today's renters aren't looking for faster follow-ups or more communication—they expect instant answers, transparent pricing, and the ability to move forward without friction, delays, or d...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they challenge one of the most common misconceptions in multifamily technology—that automation is primarily about speed and efficiency. In today's regulatory environment, automation has become something far more critical: a safeguard against risk, inconsistency, and exposure at scale.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore what it really takes to achieve 10x outcomes in multifamily operations—and why technology is the only lever capable of delivering exponential results. In an industry often focused on incremental efficiency, this episode reframes technology as a force multiplier that fundamentally changes ho...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unpack a critical shift reshaping digital visibility: discovery is no longer driven solely by traditional search rankings, but by AI-powered engines that continuously evaluate relevance, depth, and momentum. In this new landscape, static property websites aren't just underperforming—they're being b...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they expose the hidden flaws inside today's lead attribution models—and the costly decisions they drive. In an industry obsessed with dashboards and reports, multifamily operators are often making high-stakes marketing investments based on incomplete, oversimplified, or outright misleading data.
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unpack how pricing decisions are no longer just marketing choices—they're legal liabilities. As the regulatory landscape shifts, incomplete fee disclosure can move operators from competitive positioning straight into enforcement territory, where pricing strategy becomes evidence, and transparency d...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, for a deep dive into how the marketing landscape is being fundamentally rewritten by AI. As search engines, answer engines, and AI assistants increasingly filter what content is seen, surfaced, and trusted, traditional tactics alone are no longer enough.
In this episode, they unpack ho...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take on one of the most costly breakdowns in the leasing journey: the gap between renter approval and a signed lease. While operators invest heavily in marketing, screening, and lead conversion, deals are still lost every day due to slow, manual lease preparation and delayed follow-up.
From reducing post approval drop-...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take a forward-looking view of how synthetic interfaces will redefine the multifamily ecosystem, enabling operators to elevate experiences, extend reach, and build new layers of efficiency far beyond the limits of physical teams.
In this episode, Kerry and Jimmy break down the rapid evolution of virtual humans as they ...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they break down why traditional workflows—dependent on human follow-ups and limited office hours—can't keep pace with today's always-on renter. From AI-powered tour scheduling and automated qualification to chat-driven leasing and touchless communication, they examine the technologies enabling communities to operate around ...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how modern verification technology creates a safer, smarter renter journey for both prospects and operators - from reducing evictions and bad debt to accelerating approvals and improving operational confidence with identity intelligence as the backbone of the leasing process.
In this episode, Kerry and Jimmy br...
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how intelligent automation is moving beyond simple workflows to fundamentally reimagine how communities are managed, marketed, and maintained. In this forward-looking discussion, they break down how automation is transforming every layer of multifamily operations—from leasing offices to marketing strategies and...
Popular Podcasts
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
UConn basketball star Azzi Fudd brings her championship swag to iHeart Women’s Sports with Fudd Around and Find Out, a weekly podcast that takes fans along for the ride as Azzi spends her final year of college trying to reclaim the National Championship and prepare to be a first round WNBA draft pick. Ever wonder what it’s like to be a world-class athlete in the public spotlight while still managing schoolwork, friendships and family time? It’s time to Fudd Around and Find Out!
The official podcast of comedian Joe Rogan.
Saskia Inwood woke up one morning, knowing her life would never be the same. The night before, she learned the unimaginable – that the husband she knew in the light of day was a different person after dark. This season unpacks Saskia’s discovery of her husband’s secret life and her fight to bring him to justice. Along the way, we expose a crime that is just coming to light. This is also a story about the myth of the “perfect victim:” who gets believed, who gets doubted, and why. We follow Saskia as she works to reclaim her body, her voice, and her life. If you would like to reach out to the Betrayal Team, email us at betrayalpod@gmail.com. Follow us on Instagram @betrayalpod and @glasspodcasts. Please join our Substack for additional exclusive content, curated book recommendations, and community discussions. Sign up FREE by clicking this link Beyond Betrayal Substack. Join our community dedicated to truth, resilience, and healing. Your voice matters! Be a part of our Betrayal journey on Substack.