In this episode, we sit down with airline industry veteran Cory Garner to discuss the complex world of airline distribution and frequent flyer programs. Cory shares his insider perspective on how airlines are using new technologies and strategies to compete for customer loyalty in an increasingly dynamic market. We also dive into the pros and cons of splitting your loyalty between airlines to maximize benefits.
Highlights:
(0:00) Introduction
(1:23) Airlines using new tech to influence loyalty
(5:54) NDC gives airlines more control over distribution
(11:25) Leisure agencies adapted to NDC, corporate lags
(14:58) Airlines mark up fares in legacy channels
(17:52) Loyalty programs drive 15-20% of airline revenue
(22:28) Cash + points offers usually a worse deal
(26:45) Split loyalty in competitive markets to maximize benefits
(33:55) Made pizza, saw Sophia Loren filming location
NTA Instagram:
https://www.instagram.com/notouristsallowed321/
NTA YouTube:
https://www.youtube.com/@notouristsallowed-aninside7994
NTA Podcast Links:
https://podfollow.com/no-tourists-allowed-an-insiders-guide-to-travel
NTA LinkedIn:
https://www.linkedin.com/company/no-tourists-allowed
_
Produced by Podcast Studio X.
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Therapy Gecko
An unlicensed lizard psychologist travels the universe talking to strangers about absolutely nothing. TO CALL THE GECKO: follow me on https://www.twitch.tv/lyleforever to get a notification for when I am taking calls. I am usually live Mondays, Wednesdays, and Fridays but lately a lot of other times too. I am a gecko.