No Vacancy Live and No Vacancy News
Your home for No Vacancy Live with Glenn Haussman and Anthony Melchiorri as well as Friday Night Audit and more! Each show features incredible hospitality leaders that educate and empower listeners.
Episodes
Extended stay is dominating the hospitality pipeline, but not all brands are the same. For #NoVacancyNews, I spoke with Jennifer Kearney, CMO of StayAPT Suites, about how they’re redefining the category with a true apartment-style experience.
During The Lodging Conference we discussed the psychology of space, the importance of privacy and independence, and why StayAPT’s purpose-built design...
Doing more with less — that’s the reality for every #hotel operator today.
I spoke with Cam Schultz, CEO of Foodbuy, about how smarter #procurement strategies and better technology are helping hoteliers protect margins, manage supply chains, and keep kitchens running smoothly — even when staffing is tight.
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Great hospitality starts with confident employees. Without them, guest satisfaction—and the bottom line—suffers.
That’s why I hosted a Hotel Business Hot Topics roundtable with:
👉 Eric Rubino – Chief Operating Officer/Principal, extreme hospitality
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When the market gets wobbly, some run scared — others lean in. For #NoVacancyNews, I spoke with Doug Rigoni of West Coast Hospitality and Mark Hope of Coast Hotels at The Lodging Conference to explore how uncertainty is creating real opportunity across the West Coast and Canada.
We talk about RevPAR trends, risk-taking mindsets, and why tertiary markets are struggling while primary cities s...
What if your hotel stay felt like a backstage pass?
In this episode of #NoVacancyNews, Glenn Haussman and Anthony Melchiorri talk with Oscar Serrano of UMusic Hotels about how Universal Music Group is transforming hospitality into a full-blown entertainment ecosystem.
From a 1945 theater at the heart of their Madrid flagship to genre-personalized guest experiences, this isn’t your typical luxury hotel.
They explore how music drives...
Tough times don’t mean you stop having fun.
That’s what Dina Belon, President of Staypineapple Hotels, reminded me for #NoVacancyNews during the The Lodging Conference. She’s navigating rising costs, labor challenges, and market uncertainty — but with her trademark optimism and energy intact.
Here’s what I loved from our conversation:
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Las Vegas is evolving from a gaming town into one of the world’s premier sports destinations — and MGM Resorts International is leading the charge. In this interview, Lance Evans, SVP of Sports & Partnerships at MGM Resorts, explains how:
⚾ The arrival of Major League Baseball will transform the Las Vegas calendar.
🏒 The success of the Golden Knights, Raiders, and Aces unlocked a new era of major league sports.
🏟️ MGM’s positio...
Management companies don’t always get top billing in deal conversations… but they should.
At The Lodging Conference, I sat down with Mark Crisci, Principal & Chief Investment Officer at Azul Hospitality, to dig into the real role management companie...
Saudi Arabia is building one of the most ambitious #hospitality and #tourism projects in the world—and Jerry Inzerillo is leading it.
On No Vacancy Live, Anthony Melchiorri and I spoke with Jerry, CEO of the Diriyah Gate Development Authority, abou...
Margin pressure. Rate uncertainty. Shifting investor expectations. Welcome to 2026 planning season.
During The Lodging Conference, I spoke with David Duncan, President & CEO of First Hospitality, and Marissa Ballan, Chief Investment Officer, about how their team approaches the next phase of the hotel cycle — with discipline, data, and confidence.
Here’s what stood out:
...
Technology shapes the industry — but humanity defines it.
At The Lodging Conference, I spoke with Eric Rubino and Ryan Alpert of Extreme Hospitality about how hotel leaders can balance technology, fundamentals, and human connection to stay grounded in an unpredictable market.
Here’s what stood out:
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Hospitality pros are feeling the headwinds — but also something else: cautious optimism. For #NoVacancyNews I spoke with Brittney Jones of Brittain Hotels & Resorts to find out what owners are really thinking. From interest rate shifts to #hotel brand reinventions to economic headwinds, we get into the mindset behind the moves.
We discuss the emotional fatigue that’s driving hope, the surge...
Budget season feels tighter—and more uncertain—than ever.
At The Lodging Conference, I spoke with Joseph Bojanowski, President of PM Hotel Group, about how he’s tackling budgeting, inflation, and a confusing economic outlook heading into next year.
Here’s what stood out:
👉 Hotels can’t control government shutdowns, tariffs, or global politics—but they can control performance delivery.
👉 Joseph’s team focuses on guest experience...
Leading a new company doesn’t start with a strategy—it starts with trust.
At The Lodging Conference, I spoke with Ben Perelmuter, President & CEO of Remington Hospitality, about how he’s shaping the company’s culture, building his leadership team, a...
We gave control of our hotel inventory away once before. Let’s not do it again.
At The Lodging Conference, I spoke with Jeff Wagoner, President and CEO of OUTRIGGER Hospitality Group for hashtagNoVacancyNews, about how hashtagAI is reshaping hotel search, discovery, and distribution — and ...
Tonight we have David Bowman, EVP at NewGen Advisory is here to advise Glenn, Craig, Producer Dave and Doctor Producer Suzanne on how not to screw up a happy hour podcast. Our guess: It doesn't work.
Hotel owners lose money every day on purchasing inefficiencies. AI can change that.
On No Vacancy Live, I spoke with Charles Oswald, CEO of Aperture Hotels, and Ryan Zaucha, Director of Strategic Partnerships at Reeco, about how technology transforms purchasing into profit.
Here’s what we uncovered:
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Labor shortages are hitting #hospitality kitchens hard—and it’s not just about headcount. For this #NoVacancyNews, I talk with Franke Jones, senior culinary consultant at Food Buy, about how aging kitchen teams and lack of incoming talent are creating a slow-motion crisis.
We break down actionable strategies to help short-staffed kitchens stay productive:
• Smart procurement to reduce prep time
• Menu rationalization for better cro...
McKibbon Hospitality celebrates 100 years in business—and President Bruce Baerwalde joined hosts Glenn Haussman and Dr. Suzanne Bagnera on No Vacancy Live to share how the company continues to thrive. In this episode:
✔️ How McKibbon grew from operating Piggly Wiggly grocery stores to nearly 100 hotels
✔️ Why a culture of trust and “family” keeps associates engaged for decades
✔️ The strategy behind dual-branded hotels and Florida...
Hotel owners face pressure from rising costs, subdued RevPAR growth, and a challenging deal environment. But opportunities still exist.
In this episode of No Vacancy Live, Glenn Haussman and Dr. Suzanne Bagnera talk with Paul Sacco, Chief...
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