Ep 87_Raising the Standard: How Beth from Conti Jewelers Built a Team, Brand, and Fanbase That Wins

In this episode of Pearls of Wisdom Jewelry Podcast, we sit down with Beth from Conti Jewelers, whose high standards, heartfelt leadership, and marketing savvy are helping shape the future of local jewelry retail. Beth opens up about the behind-the-scenes effort it takes to create standout in-store events, build a cohesive brand, and run a luxury experience that still feels homegrown. She shares how her team often rallies around family to deliver magic, even when understaffed, and why setting clear expectations helps them thrive.

We also dive into the must-haves for jewelers today, from a thoughtfully designed e-commerce site to building real topical authority through blogging. Beth shares her belief in putting intention behind everything from social media strategy to customer relationships and explains why younger generations demand more than just pretty photos.

She also emphasizes the value of giving your team room to take ownership, especially younger staff who live and breathe social media. With clear guidance and trust, they're not just posting; they're building your brand's future. Beth explains how that mindset shift has paid off for Conti Jewelers, creating loyal fans and meaningful interactions online and off.

She points out how crucial it is to invest time, not just money, into marketing. From clean design to consistent messaging, every detail matters. Beth reminds us that shortcuts can be tempting, but intention and follow-through are what truly build long-term brand value.

Beth also drops a gem for business owners: soak in every free resource available. From monthly Meta advisor calls to webinars hosted by vendors, there's no shortage of guidance; you just have to show up and use it. Her advice? Come prepared, stay curious, and don't stop learning.

Tune in to hear how she's turned Conti Jewelers into more than a store; it's a brand her customers believe in and a workplace her team is proud to grow with.

 

Brought to you by:

Southern Jewelry News: https://southernjewelrynews.com/

Jewelry Store Marketers: https://jewelrystoremarketers.com/

Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast

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