How does Leaders help members through financial hardships? In this episode of the Pocket Change Podcast, Member Solutions Representative Vanessa Rogers shares how her department assists members with any questions or roadblocks they may encounter along their financial journeys. Also, discover how Leaders has evolved over the years and how being community-focused can make an impact.
Highlights
1:26 - Can you tell us about your journey to Leaders?
1:52 - Where did you start at Leaders when you arrived?
2:13 - What other departments have you worked in at the credit union?
2:34 - How does the Member Solutions Department help members?
3:46 - Why is it crucial for Leaders to help members during their financial hardships?
4:35 - What are some stories about how you've helped members over the years?
7:08 - Why do you think giving back to the community is important?
8:31 - What are some of the first changes you experienced at Leaders?
9:08 - What are some of your favorite things about Leaders?
10:38 - What is some of the best financial advice you've been given?
10:58 - What would you spend with your pocket change?
The Pocket Change Podcast is presented by Leaders Credit Union. To learn more about Leaders, visit leaderscu.com.
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