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July 15, 2025 45 mins

Ep 277 Why VAs Fail (And How to Fix It) with Barbara Turley

 

If your A-players are bogged down in busywork—or worse, you’re the bottleneck—then this episode is your wake-up call. The true cost of bad delegation isn’t just time—it’s lost momentum, missed profit, and mental burnout.

 

Why Your Team’s Wasting Time (And Bleeding Profit)

Most business owners know they’re leaving money on the table—but they don’t realize just how much it’s costing them.

The real profit leak? It’s not your marketing. It’s not your pricing.
It’s your people strategy—or more accurately, your lack of one.

When your A-players spend half their day buried in tasks a trained assistant could do, you’re not just wasting time. You’re eroding profit, burning out staff, and stunting growth. In this eye-opening episode, Barbara Turley exposes the hidden cost of messy operations, bad delegation, and hiring without process—and offers a blueprint to fix it.

 

In This Episode, You’ll Learn:

  • The #1 reason delegation fails (hint: it’s not your VA).
  • How to build systems that free your best talent to focus on growth.
  • Why your P&L doesn’t show your biggest profit leak.
  • The profit-first approach to optimizing human capital.
  • What scalable delegation really looks like in a 350-person company.

 

Key Takeaways (A.K.A. Expensive Blind Spots):

  • Hiring a VA without systems is like putting a race car driver in a junkyard car.
  • Most businesses bleed profit by forcing A-players to do admin work.
  • Bad delegation isn’t about bad people—it’s about bad process.
  • High growth with low structure = burnout, churn, and cash chaos.
  • Without an operational foundation, strategy is worthless.

 

Meet Barbara Turley:

Barbara Turley is the Founder & CEO of The Virtual Hub, a 350-person global VA firm that’s helped over 200 founders escape the weeds and scale smarter. With a background in equity trading and financial strategy, Barbara brings a sharp operational lens to business growth. Her company boasts a 95% Net Promoter Score, a 4.8-star client rating, and a track record of 50% year-over-year growth. She’s the systems whisperer behind countless business transformations—and a fierce advocate for optimized human capital.

 

Links:

https://www.linkedin.com/in/barbara-turley/ 

www.thevirtualhub.com

FREE Delegation Masterclass:

https://www.th


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