S2 E688: Encore Episode - What you're doing that is driving your customers crazy! - Project Distinct Podcast

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S2 E688: Encore Episode - What you're doing that is driving your customers crazy!

April 9, 2021 • 11 mins

When Indianapolis sports radio celebrity Kent Sterling posted about his horrible experience at a local McDonald’s because of the local managers, it reminded Scott McKain of a recent Forbes.com blog about the “Five Customer Service Practices That Drive Consumers Crazy.” Today’s PROJECT DISTINCT will reveal those five errors so you don’t inadvertently create for your customers a bad experience like McDonald’s did for Sterling! Learn more about your ad choices. Visit megaphone.fm/adchoices

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