In this episode of Quality Time with MoreSteam, Ryan C. Weiss joins the program. Ryan is an author, entrepreneur, and president of Effective Performance Strategies. He also tells one of the best stories about continuous improvement. That story involves tools, skills, mindset, and an orangutan. (Yes, an orangutan.) You won’t want to miss it.
In addition to that great story, Ryan and host Dan Swartwout talk about the power of the SIPOC, eliminating bad handoffs, and the importance of parallel paths. Maybe you already have the tools. You might already have the skills. But without a doubt, this conversation with Ryan C. Weiss will put you in the right mindset for operational excellence!
In this episode, you will hear about:
0:48 - Ryan's Background
3:35 - Ryan's Experiences in College
11:12 - Ryan Path Changes From Medicine to Finance
16:05 - From the Corporate World to Entrepreneur
18:36 - The Fitbit Story
22:27 - The Orangutan Story
29:40 - Dale Carnegie and Continuous Improvement
31:49 - Building SIPOCs
33:49 - Broken Handoffs
37:05 - Getting People Involved in Processes
39:51 - SIPOC-Focused Software
42:31 - Ryan's Podcast
Additional Resources:
Optics: Align People and Process to Accelerate Performance
Effective Performance Strategies
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