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April 29, 2025 23 mins

Step onto the field with host Dan Swartwout as he explores a new playbook for improvement. In this episode of Quality Time with MoreSteam, Dan tells the story of the fictional Columbus Tigers, a football team that turns around its losing streak using Lean Six Sigma. (There actually was a Columbus Tigers pro football team about a century ago!)

Football is familiar territory for many, and this episode uses the game as a fresh lens for understanding process improvement. Dan breaks down Lean Six Sigma concepts in plain language and shows how tools like process maps and dashboards can drive real change. The action on the field becomes a guide for tackling challenges in any organization.

See how the strategies behind winning games translate to smarter teamwork, fewer errors, and better results everywhere. Lean Six Sigma steps out of the factory and onto the gridiron, making continuous improvement accessible, practical, and a little more exciting.

 

In this episode, you will hear about:

1:32 - Introducing the Tigers

4:05 - Lean Six Sigma defined

5:59 - The DMAIC framework, starting with Define

7:38 - Measure

9:21 - Analyze

12:29 - Improve

14:51 - Control

16:16 - The results

17:31 - Recapping the Lean Six Sigma tools used by the Tigers

21:42 - The purpose of this episode

 

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