In this episode of Relentless Health Value, Stacey Richter talks mission with Dan Greenleaf, CEO of Duly Health and Care. Next week we cover margin. The discussion delves into the crucial balance between mission and margin in healthcare, highlighting how focusing on mission can drive financial stability.
The interview centers around four key quadrants of Duly's mission: affordability, access, consumer experience, and quality. Greenleaf emphasizes how these elements are interconnected and essential for providing better healthcare outcomes and financial viability.
The episode is part of a series exploring the mission/margin dynamic in the healthcare industry, and sets the stage for a deeper dive into how mission-focused strategies can result in decent margins in next week's episode.
=== LINKS ===
🔗 Show Notes with all mentioned links:
https://cc-lnk.com/EP489-Part1
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08:32 What should mission be in multispecialty?
08:54 Are mission and margin mutually exclusive?
10:47 What are the four "vectors" of Dan's mission?
11:32 Why does affordability matter?
12:11 EP466 with Vivian Ho, PhD.
12:40 EP488 with Mark Cuban and Cora Opsahl.
13:32 Who are the three payers in the marketplace?
17:31 EP388 with Merrill Goozner.
19:19 How does access play into mission?
20:28 EP464 with Al Lewis.
21:07 EP467 with Stacey.
22:56 Why price transparency is important to consumer experience.
24:16 LinkedIn post from Patrick Moore.
29:06 EP481 with Benjamin Schwartz, MD, MBA.
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