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December 17, 2025 38 mins

In this episode of Restaurant Catering Smarts, Michael Attias sits down with Erin Childs, restaurant consultant, coach, and long-time catering operator who cut her teeth in Boston's fast casual scene.

From pounding the pavement with samples in hand to building systems for national brands like Beloco and Fresh City, Erin shares her journey from boots-on-the-ground catering sales to strategic leadership.

You'll hear how she:

  • Grew catering sales by literally walking the streets of Boston and calling companies like they were old friends
  • Transitioned from late-night event chaos to a scalable, Monday-through-Friday drop-off catering model
  • Built systems, SOPs, and training programs that helped brands grow beyond personality-driven sales
  • Coaches today's restaurant leaders to balance great food with even better processes

Whether you're just getting started with catering or ready to systematize and scale, this episode is packed with practical, no-fluff advice you can put into action.

Restaurant Catering Smarts is powered by CaterZen Catering Software—helping restaurants streamline operations, increase catering sales, and save valuable time.

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