In this episode of Roots of Success, host, Barrett Chow, welcomes Tom Tessmer, founder of QLVR (Clever), for a frank conversation on the power of employee engagement surveys and the real impact of culture in the workplace. Tom draws on 20 years of Human Resources experience to break down how data-driven insights can transform teams, improve employee satisfaction, and drive better business outcomes. Discover why gathering honest feedback matters, when to pursue engagement surveys, the difference between culture and engagement—and what to watch out for so your efforts don't backfire. Whether you're a landscaping business owner or an HR leader, this episode is packed with actionable advice to help you create a more connected, successful, and resilient team.
THE BIG IDEA:
Culture is shaped by action, not intention
KEY MOMENTS:
[06:07] Challenger vs. Peacekeeper Perspectives
[10:03] Defining Quality in the Workplace
[12:44] "Bridging HR and Business Skills"
[16:10] "Employee Engagement Survey Benefits"
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