Join us as we chat with Mohith Shrivastava, a Salesforce Developer Advocate who needs no introduction to the Salesforce community. Listen in as Mohith unravels the intricacies of Einstein Copilot custom actions and how this conversational AI assistant is revolutionizing the Salesforce experience by understanding an organization's metadata and data permissions. For developers, the excitement lies in custom actions — Mohith shares how these can be crafted using flows, Apex, and prompt templates to enhance productivity and user interaction.
Mohith explains the flexibility offered by Einstein Copilot's use of large language models, moving away from the rigidity of traditional chatbot implementations. We dissect how developers can think of their implementations as microservices, writing individual actions that the reasoning engine then seamlessly chains together.
Tune in and empower your Salesforce development skills with insights from one of the platform's most recognized advocates.
Show Highlights:
-
How developers can utilize flows, Apex, and prompt templates to build dynamic conversational interfaces.
-
The use of large language models for flexible, microservices-based approaches in chatbot design.
-
Technical details on extending Salesforce's AI capabilities using standard technologies for personalized user interactions.
-
Importance of proper architecture, understanding governor limits, and optimizing triggers for successful AI integration in Salesforce.
-
The potential of integrating external data and services to enhance Salesforce AI functionalities.
-
The importance of quality data and Data Cloud for improving AI experiences within Salesforce applications.
Links:
-
Build Custom Copilot Actions Using Apex - https://developer.salesforce.com/blogs/2024/03/build-custom-copilot-actions-using-apex
-
Build Custom Copilot Actions using Apex - https://www.youtube.com/watch?v=2XvyeiwNbDI
-
Extend Your Copilot with Custom Actions - https://help.salesforce.com/s/articleView?id=sf.copilot_actions_custom.htm&type=5
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com